SR. PRODUCT MANAGER, LATAM, INTERNATIONAL SELLER SERVICES

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth.
To get there, we need exceptionally talented, bright, and driven people.
Amazon drives multiple new initiatives to better serve all customers.
We are hiring a Sr.
Product Manager to help us accelerate our efforts in launching a new Business Unit within Amazon Marketplace which will disrupt the way we operate in terms of supply chain, CX, cost to serve, as well as provide a differentiated customer offering.
As the ideal candidate, you will have a proven track record of leading cross-functional initiatives and delivering complex, multi-stakeholder projects within the e-commerce or digital products space.
Your exceptional product management skills, including roadmap development, agile delivery, and go-to-market planning, will ensure the timely and successful launch of innovative products in the CX, supply chain and cost to serve area.
If you thrive in a fast-paced, data-driven environment and are passionate about driving strategic growth and expansion in the new marketplaces, we encourage you to apply for this exciting opportunity.
Key job responsibilities - Define and launch MX-specific requirements, ensuring local compliance and market-specific features across seller and customer experience - Develop a comprehensive Go-To-Market plan, defining clear success criteria, and establishing launch metrics to measure the performance of the newly launched products - Define the selection entitlement and corresponding Sellers and ASINs cohort from the US pool universe - Continuously support the selection localization effort, and proactively resolve issues/blockers to maximize selection parity - Create KPI dashboard to then audit and influence the seller experience end-to-end in coordination with international teams, covering sellers registration, FC inbounding, fulfillment, returns, pricing, promotions, among others.
- Build a compliance reporting setup and risk management mechanisms for existing and upcoming MX regulations.
- Define and Bar-raise the Seller Experience requirements, providing MX-specific requirements in regards to selection, pricing, listing, and fees, collaborating and influencing central teams.
- Collaborate with multiple Tech organizations to prioritize feature development and CX improvements - Monitor and analyze program metrics, establishing feedback loops for continuous improvement of customer and seller experience -Define tracking mechanisms to measure the effectiveness of new features, traffic plan and proactively implement improvement measures to reach the program goals BASIC QUALIFICATIONS - Bachelor's degree or equivalent - 7+ years of end to end product delivery experience - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - English proficiency.
Advanced (written and spoken) - Excel proficiency.
Advanced PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.
obs/content/en/how-we-hire/accommodations for more information.
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