SPECIALIST - IT PRODUCT MANAGEMENT (SAAS) SENIOR - HÍBRIDO

What can you expect? Global Team Collaboration: Work as part of a dynamic, growing global team to deliver innovative technology solutions. Stakeholder Engagement: Collaborate with business stakeholders in the LCPA (Life, Casualty, Property, and Accident) space to understand their needs and requirements. Vendor Coordination: Partner with external vendors to design and implement effective business technology solutions. Fast-Paced Environment: Thrive in a fast-paced environment, adapting quickly to changing priorities and demands. Solution Development: Contribute to the development and execution of technology solutions that enhance business operations and drive efficiency. What is in it for you? Be part of a multinational environment in constant evolution where you'll be able to learn, grow and create a future career opportunities across the organization. Extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to diversity and Inclusion, Corporate Social Responsibility and sustainability demonstrate our commitment to stand for what is right. We’re an equal opportunity employer committed to embracing a diverse, inclusive and flexible work environment. Huge landscape to learn & work on new technologies and apply your skills Enjoy unlimited access to a vast range of courses and professional training through Udemy to continually enhance your skills and knowledge. We will count on you to: Project Coordination and System Implementation : Coordinate projects and work with business and external vendors on the implementation of new system modules. Requirement Analysis : Collaborate with stakeholders to translate business needs into system requirements aligned with organizational goals. Technical Support : Provide prompt responses to user inquiries and troubleshoot technical issues to minimize business disruption. System Configuration : Assist in the setup and configuration of software based on identified requirements. Documentation and Training : Maintain accurate records of support actions and conduct training sessions to educate users on system functionalities and best practices. Continuous Improvement and Collaboration : Identify process improvement opportunities and work with cross-functional teams to enhance system performance and integration. What you need to have: Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience in application support and troubleshooting system-related issues. Strong analytical skills to analyze business requirements and translate them into system configurations. Minimum 5 years of experience with SaaS solutions implementation or support. Excellent problem-solving and communication skills to interact with users at all levels of the organization. Ability to work independently and prioritize tasks in a fast-paced environment. Detail-oriented with a focus on accuracy and documentation. If you are interested, please send your CV in English. Interviews will be held in English