SENIOR SERVICE RELIABILITY ENGINEER

Senior Service Reliability Engineer Are you passionate about the chance to bring your skills to a world-class content-driven technology organization? If yes, come join our team and develop your career with our growing global center group.
oin our team! The Global Command Center (GCC) team is a new technology team within the IT Service Management organization responsible for driving technology and business teams to address and prevent customer facing issues in Thomson Reuters suite of applications.
Main application \/ technology services provided by the team.
application observability, event & incident management, troubleshooting, knowledge creation, automation.
bout the role.
In this opportunity as a Senior Service Reliability Engineer - Global Command Center, you will.
un the production environment by monitoring availability and taking a holistic view of system health.
uild software and systems to manage platform infrastructure and applicationsImprove reliability, quality, and time-to-market of our suite of software solutionsMeasure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
rovide primary operational support and engineering for multiple large distributed software applications.
bout You.
ou’re a fit for the role if your background includes.
- 10 years of experience.
ood understanding of Unix\/Linux, Windows administrationExperience in working on any public cloud like AWS, AzureProficiency in the following general areas.
Java (Java 1.
\/Java 1.
), Javascript, Python, Jenkins, ServiceNow, MSTFS\/ADO and\/or Github experienceProviding technical support to Enterprise networks.
ood understanding of database technologiesProgramming\/Scripting languages such as Python, Perl, Powershell, Java \/ J2EE, HTML.
xperience working with logging tools (ex- Logstash and\/or Kibana) and monitoring tools like DatadogHands on experience in implementing an DevOps pipeline using Jenkins and the AWS CI \/ CD tool sets.
proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
o apply, please upload your updated resume in English.
Location.
CDMX#LI-AC1What's in it For You?You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through.
ybrid Work Model.
We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connectedWellbeing.
Comprehensive benefit plans; flexible and supportive benefits for work-life balance.
flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
ulture.
Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
earning & Development.
LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
ocial Impact.
Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
urpose-Driven Work.
We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency.
Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
o you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years.
Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters.
We help these professionals do their jobs better, creating more time for them to focus on the things that matter most.
advising, advocating, negotiating, governing and informing.
e are powered by the talents of employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.
At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them.
Sound exciting? Join us and help shape the industries that move society forward.
Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex\/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity\/Affirmative Action Employer providing a drug-free workplace.
e also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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ore information about Thomson Reuters can be found on.