SENIOR MANAGER, QUALITY BUSINESS ANALYST JOB DETAILS | OLYMPUS CORPORATION OF THE AMERICAS

Working Location.
PENNSYLVANIA, CENTER VALLEY   Workplace Flexibility.
Field   For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
​ ​ ​ Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
​ Our five Core Values empower us to achieve Our Purpose.
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus.
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Job Description The Manager, Quality Business Analytics is responsible for incorporating and integrating data science and analytical best practices into current quality business practices and processes.
Responsible for providing technical acumen and leadership to the Americas Complaints Organization that directly support complaint trending investigations and signal escalations.
This person will help the organization understand the principles and processes to drive organizational buy-in, provide on-going tracking and monitoring on the performance of decision systems and statistical models.
Lead department metrics development and reporting on a regular and ad hoc basis.
The incumbent will drive integration of systems to facilitate timely measurement and reporting to drive proactive decision making and actions across the global Olympus quality network.
This individual will serve to educate the organization on how to create models and frameworks to solve critical business problems and predict future results.
This role will lead and continuously improve predictive quality analytics including forecasting, data gathering and modelling.
This individual will execute other key projects as required.
This position offers opportunities to partner cross functionally to drive a clear strategy for compliance, provides high visibility and is established as a key position in a high performing team.
This role provides significant visibility across the regions and Global leadership.
Job Duties Serve as Quality leader supporting divisional analytics reporting for post market surveillance, new product introductions, sustaining engineering programs and global quality operations Gather complex data inputs from multiple data sources both internally and externally Identify new data sources that can be used to enhance business outcomes Leverage new data collection processes to minimize “hands-on” time & reduce collection errors Identify and automate data mining practices for large data sets to support analysis and drive insights Make strategic recommendations based on predictive analytics Provide on-going tracking and monitoring on the performance of decision systems and statistical models Facilitate Complaint Review Boards Support data generation for Health Hazard Assessments Job Qualifications Required.
Bachelor’s degree in an engineering discipline, mathematics, computer sciences, or STEM discipline required.
Certified Blackbelt Minimum of 10 years of experience in Post Market, Design Assurance, Quality Engineering, and/or data analytics.
Fluency with global secondary data systems Fluency with database querying (SQL), relational databases, Business Objects, Salesforce, Omniture, Tableau, SAS, etc.
Occasional Travel Required for meetings and projects, and to periodically meet with employees in other part of the country.
Preferred.
Able to lead and drive a self-directed organization.
Ability to read and understand technical and statistical documents.
Ability to interface with technical and non-technical personnel.
Knowledge of current Good Manufacturing Practices (cGMP) and other applicable standards.
Strong communicator (written and verbal) who can effectively communicate up, down, and across a global organization.
Proven mindset of proactive continuous improvement Why join Olympus?   We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on.
Competitive salaries, annual bonus and 401(k)* with company match Comprehensive medical, dental, vision coverage effective on start date 24/7 Employee Assistance Program Free live and on-demand Wellbeing Programs Generous Paid Vacation and Sick Time Paid Parental Leave and Adoption Assistance* 12 Paid Holidays On-Site Child Daycare, Café, Fitness Center**   Connected Culture you can embrace.
Work-life integrated culture that supports an employee centric mindset Offers onsite, hybrid and field work environments Paid volunteering and charitable donation/match programs Diversity Equity & Inclusion Initiatives including Employee Resource Groups Dedicated Training Resources and Learning & Development Programs Paid Educational Assistance   *US Only   **Center Valley, PA and Westborough, MA     Are you ready to be a part of our team?   Learn more about our benefit and incentives.
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling.
As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than employees worldwide in nearly 40 countries and regions.
Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than employees throughout locations in North and South America.
For more information, visit www.
lympusamerica.
om.
Olympus is dedicated to building a diverse, inclusive and authentic workplace   We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect.
We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Applicants with Disabilities.
As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone.
If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at .
If your disability impairs your ability to email, you may call our HR Compliance Manager at -Olympus ().
Posting Notes.
|| United States (US) || Pennsylvania (US-PA) || Center Valley || Quality & Regulatory Affairs (QA/RA)