SENIOR DISTRIBUTION MANAGER, LAST MILE OPERATIONS
Descripción de la oferta de empleo
Our customers experience is influenced significantly by how we fulfil and deliver customer orders.
The goal of Amazon’s Last Mile teams is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile arena.
Delivery Stations are at the heart of Amazon's rapidly growing Operations and Logistics network.
they're where we sort and process our parcels to be dispatched.
Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products.
our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone’s expectations whenever we can.
A Senior Distribution Manager leads a team of Process Assistants and Delivery Service Partners (DSPs) in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
Manages site and oversees performance, manages support functions and external stake holders, defines site vision, builds positive work culture and leads leadership routines.
This role is responsible for ensuring a safe yard place for 700+ parcels daily, more than 280+ properly trained associates, and addressing associate needs so they can focus on their jobs.
In addition, one of the most important aspects of this job is to lead change at new launches, + deliveries for customers per day, increase customer service level and create strategies together with stakeholders in order to create a road map to be the best employer in the earth.
Job Specifics.
- This work requires to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
#AmazonMexico Key job responsibilities - Responsible for key metrics include, but are not limited to.
Safety Metrics, On-The-Road Metrics, Under the Roof Metrics and Cost Metrics including lead Savings projects.
- Responsible for goals in an area where the strategy may not yet be defined.
- Establish workflows, SLAs, and operational excellence mechanisms at the site.
- CX&Q performance metrics.
Safety, Driver, Productivity, Quality, Delivery, Cost and develop detailed plans for improvement in the metrics basis the operating vision and current performance standards with ACES and DSP.
- Participate in all leadership routines including DBR, WBR, MBR.
- Lead the implementation of new processes and improvements (including benchmarking process standards).
- Weekly operational planning including manager’s roster, labor model, volume delivery, IT and non IT 4M, preventive maintenance and breakdown review.
- Associate Connect.
Connect 1.
with few AA’s daily and address AA barriers.
- Coordinate with support functions for all change management/ site improvement initiatives.
A day in the life You’ll be based at one of our operational sites.
Spending lots of time on site will help you develop your team and collaborate on operational planning.
This role has two sides.
You’ll manage and motivate a team of leaders.
At the same time, you’ll focus on long-term objectives.
This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity.
You’ll be a source of accountability and a business-wide champion of best practice.
BASIC QUALIFICATIONS - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 7+ years of general experience - Fluent in English and Spanish, both written and verbal - 5+ years of employee and performance management experience PREFERRED QUALIFICATIONS - Solid understanding/background from Last mile operations is Highly Appreciated.
- Solid experience using and implementing Lean Manufacturing tools.
- MBA or related.
- Previous experience leading programs or projects End to End
Detalles de la oferta
- Amazon
- 04/11/2024
- 02/02/2025
Keep up-to-date with industry trends and incorporate new technologies and practices into our software development processes... ongoing development of our team is central to our innovation drive... we are one team: - we respect everybody and leave behind our egos and titles... sonatafy technology, headquartered......
Join us, and let’s generate remarkable results together!oliver, senior google ads team leader at nobull marketing llc... additional tools: familiarity with wordpress divi builder, analytics, google tag manager and mouseflow is advantageous but not mandatory... your day to day:daily collaboration: engage......
Experiencia como community manager y estrategia de contenido buena voz para narrar... creadora de contenido / community manager buscamos creadora de contenido para manejar los canales de canal de youtube y de tiktok... su rol aparte de crear contenido va a ser el manejo de 2 canales de redes sociales......
Job listing: administrative program & content manager company: ubiquiti, inc... we are currently looking for an administrative program & content manager to help scale our global network of certified trainers and students abroad... benefits: remote work from anywhere in the world (or hybrid approach......
Funciones: - creación de contenido para publicación en redes sociales y apoyo al community manager - generación de parrillas según los temas de tendencia - monitoreo de redes sociales requisitos del puestorequisitos: - lic... ¿te gustaría ser parte del equipo?¿te gustaría ser parte del equipo? nuestro......
Nuestro bilingual community manager establece estrategias para construir y crecer las comunidades digitales de sus cuentas a cargo, ofreciendo un excelente servicio y atención al cliente... en comunicación, mercadotecnia, publicidad, diseño o afín - experiencia de 1 año como community manager (deseable......
Nuestro community manager trainee da apoyo al equipo, llevando cuentas pequeñas mientras desarrolla su experiencia, generando mayor participación a través de las redes sociales... en comunicación social, marketing o afín - 6 meses de experiencia en el manejo de redes sociales y generación de reportes......
Project manager ¿te gustaría pertenecer a una reconocida agencia de comunicación gráfica en méxico? ¡buscamos project manager! funciones: seguimiento al proceso operativo de la empresa, seguimiento de actividades y plan de trabajo administración de recursos reportes de estatus y comunicación ejecutiva......
Nuestro/a social media manager bilingüe es la persona encargada de liderar y coordinar el equipo de community managers... en comunicación, mercadotecnia, publicidad, diseño o afín - 3 años de experiencia como social media manager (indispensable) - experiencia de 2 años liderando equipos de social media......
Te estamos buscando a ti como diseñador estructural senior... nosotros (torre) estamos ayudando a diseños en corrugado y publicidad a encontrar al mejor candidato para unirse a su equipo tiempo completo para el rol de diseñador estructural senior... ' ¿qué te hace un candidato ideal? tienes +3 años......