SENIOR DESIGN MANAGER, INTERNATIONAL OPERATIONS DESIGN TEAM

DESCRIPTION Amazon is seeking an experienced and business orientated Senior Design Manager who will own the delivery of innovative designs within a portfolio for the International Operations Design Team.
The Senior Design Manager is responsible for the management of processes, information flow and acts as an SME in facilitating collaboration and portfolio alignment to deliver layouts on time and to a high quality, as well as identifying opportunities through business acumen and relationships with stakeholders across business lines.
Ideal candidates will be natural self-starters and experienced in logistics and design, possessing a high work capacity & agility.
They will be detail-orientated and data-driven with a talent for problem-solving and a positive can-do-attitude.
Knowledge of operations processes, design dependencies and execution for a construction and fit-out environment is critical.
In this role, the individual will understand all aspects of planning, design and deployment of an Amazon Fulfillment Center (FC) and co-ordinate the composite design deliverables.
The individual will ensure that customer needs for designs are met and drive year-on-year improvement in stakeholder collaboration and efficiency, identifying opportunities to expand services within the region.
The Senior Design Manager will support the Design Program Manager in planning, execution and tracking of the program, working within a cross-functional team to drive standardization and to provide best in class design and deliver turnkey ready projects from day 1.
Key job responsibilities • Manage and deliver composite designs across a full portfolio, with no compromise on safety and the quality of customer experience.
Bring scale to programs and establish opportunities to share value of initiatives with multiple teams; • Foster a culture of collaboration and common objectives to ensure stakeholders are brought on the journey and customer solutions can be delivered with precision; • Bring savings through improvements in design processes, content or programs.
Find ways to leverage composite designs and operations design to return increased value to the business; • Deliver efficient processes and designs which unblock issues for field execution.
Protect overall quality, drive consistency and standardization, and ensure that regulatory compliance is met across the program; • Contributes to the growth of ODT’s services within the region through the identification of opportunities to expand existing or develop new services offerings; • Lead junior ODT Designers or on-board and manage 3rd party contractors should additional temporary resource be required to deliver the portfolio; • Own end-to-end design for a portfolio, mentor/support team members on design improvements.
Demonstrate proactivity in solving design problems for the wider business.
Manage strategic non-portfolio program development; • Act as a subject matter expert or technical lead for process within and outside GES.
Lead in defining strategy and remove ambiguity for junior team members; • Facilitate program level meetings and tracking; • Collaborate with stakeholders across multiple teams during design, execution and launch, and with technical partners to ensure timely elevation and resolution of potential risks and issues; • Comfortable in different roles and able to effectively communicate & work with subject matter experts in Safety, Construction, Engineering, Real Estate, Procurement etc.
BASIC QUALIFICATIONS • Bachelors Degree • 7+ years of experience in operations design for a logistics or relevant environment • Experience interacting with cross-functional teams & subject-matter experts • Professional working knowledge of AutoCAD and Revit applications • Strong verbal and written communication skills in both Spanish and English languages • Professional working knowledge using Microsoft Office Applications, MS Project etc PREFERRED QUALIFICATIONS • Work space design and layout experience • Experience drawing in a warehouse or fulfillment center environment • Proficiency in additional Portuguese language • Experience in process design/optimization • Experience with MySQL and PowerBI platforms • Experience in, or holds a certified Project Management qualification (PMP, Prince2, or other) Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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obs/content/en/how-we-hire/accommodations for more information.
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