SALESFORCE TECH LEAD SENIOR - REMOTE GDL-CDMX / MTY HYBRID
Descripción de la oferta de empleo
Lead « Senior»
« Remote
GDL-CDMX / MTY Hybrid » Experience Required in: Skills: Service Cloud with
developer skills on salesforce are nice to have. Primary Skill: Salesforce
Service Cloud, P3 Advanced Responsibilities: As a Technology
Delivery Lead, you will be responsible for managing the delivery of large,
complex technology projects using appropriate frameworks and collaborating with
sponsors to manage scope and risk. You will drive profitability and
continued success by managing service quality and cost, leading delivery, and
proactively supporting sales through innovative solutions and delivery
excellence. Expected to be an SME,
collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and
contribute on key decisions. Provide solutions to problems for
their immediate team and across multiple teams. Advanced proficiency in
Salesforce Service Cloud is required. Advanced level of proficiency in
Accenture Delivery Methods (ADM) is recommended. Service Delivery proficiency at
an advanced level is suggested. Develop and implement strategies
to enhance service quality and cost efficiency Lead and mentor team members to
ensure successful project delivery Collaborate with sponsors to
manage scope and risk effectively Drive innovation in sales support
through Salesforce Service Cloud solutions Analyze and optimize project
delivery processes for improved efficiency Advanced conversational English Monterrey:
1-2 times a week in the office Mexico
City and Guadalajara: 100% home office WE OFFER: Competitive
salary Payroll + Law and Superior Benefits
Work
area: Only
candidates who live in: Monterrey (Hybrid), Mexico City, and Guadalajara
(Remote
Detalles de la oferta
- ITCHOME
- En todo México
- Sin especificar - Sin especificar
- 13/03/2025
- 11/06/2025
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