RETAIL OPERATIONS MANAGER

Be part of the change Volvo Cars is in the midst of a transformation journey.
We operate in a fast-changing industry and are growing globally.
Our culture encourages continuous improvements, cross-functional and diverse collaboration as well as creativity and passion.
People who make a difference are the fuel that has built one of the most recognizable brands in the world.
We dare to be disruptive and creative, and we dare to say what others do not.
Our creative strategy embraces this and encourages us to be bold and take risks.
Fueled by our purpose, Freedom to Move, we are redefining the automotive industry and the consumer experience across all digital and physical touchpoints of our brand globally.
To do this, we rely on the drive, commitment and expertise of people who want to make a change.
We rely on people who care.
Driving the transformation in retail The purpose of the Retail Operations team, within Commercial Operations, is to elevate the retail network together with our regions and markets to increase the customer experience with a higher efficiency.
​One of the pillars in the team is the Retail Performance team and we are responsible for retailer standards and compliance, remuneration strategy and execution, network performance and planning and secure the right support to our regions and markets.
The Retail Operations Manager is responsible to support and secure a consistent consumer experience at our retail partners.
This includes support in implementing digital tools, optimizing retail operations, and providing robust support to our regions, markets and retail partners.
The role aims to enhance performance, streamline processes, and ensure seamless coordination across central departments, regions and markets.
Competence and experience are important, but personality and potential are key We seek you who dares to challenge the current status quo which is the traditional automotive industry and turn it into a modern, responsive, relevant and number one electric car brand.
We welcome inspiration also from other premium/luxury retail brands.
The mobility industry is changing rapidly, and the competitive environment and our company’s strategy might change fast.
Therefore, we are not only valuing your previous experience and competencies but also your personality and your potential to develop and embrace unknown future challenges.
It requires communications that convey a clear understanding but most important is that you share our values, truly believe in and are motivated by our purpose and have an honest ambition to join a dynamic team that is deeply committed to transform and progress the consumer experience in the mobility industry at global scale.
What you’ll do Support the implementation of digital tools and systems designed to enhance performance, efficiency and support within our retail network.
Collaborate with the central functions, regions and markets to ensure a seamless transition and effective utilization of these tools.
Establish and maintain a robust support structure for our retailers.
Analyze retail performance and identify areas for improvement and drive together with central functions, regions and markets to ensure the right support.
Act as a bridge between our regions and markets to drive these improvement areas.
Ensure effective communication and alignment of strategies across central department, regions and market Planning and prioritizing work to meet commitments aligned with organizational goals   What you’ll bring 5+ year experience in a retail environment, retail or finance functions centrally Master’s degree in business management, finance or equivalent Proven track record of developing performance and support frameworks in an automotive or retail environment Program management experience Advanced English communication skills Experience working with highly visible projects in an international environment Experience from leading and implementing larger scale IT-projects Also working with analytics, understanding the data and what gaps require actions   Location Gothenburg   Ready to take the next step? We welcome you to apply in English by the latest.
Please apply through the provided link.
Applications submitted via email will not be retained or taken into consideration.
Once you receive a confirmation email from the system, your application will be acknowledged.
If you have any inquiries about the role, please reach out to hiring manager Jonas Sagström at For questions regarding the recruitment process, please contact senior recruiter Camilla Helgesson at   Volvo Cars – Driving change together Volvo Cars’ success is the result of a collaborative, diverse and inclusive working environment.
Today, we’re one of the most well-known and respected car brands, with around employees across the globe.
At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential.
And it’s so exciting – we’re well on our way on our journey towards full electrification.
We have five fully electric cars already on the market, and five more on the way.
Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales.
So come and join us in shaping the future of mobility.
There’s never been a more rewarding time to play your part in our inspiring and creative teams!