REMOTE SAP BASIS SPECIALIST

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.
They are a USD 6 billion company with + professionals across 90 countries, helping global customers, including Fortune 500 companies.
They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.
Our client is one of the fastest-growing brands and among the top 7 IT service providers globally.
Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘ Global 100 Most sustainable corporations in the World by Corporate Knights.
We are currently searching for a Remote SAP Basis Specialist.
Responsibilities Ensure day-to-day quality service delivery, define, track, and achieve various ambitious service KPIs and SLAs.
Respond quickly during escalations and take proactive steps to avoid future escalations.
Identify and drive initiatives to improve operations and system stability for our customer systems.
Lead initiatives to standardize and simplify server operations.
Perform comprehensive performance assessments (memory, disk I/O, IOPS, CPU utilization, etc.) for SAP systems running on Hyperscaler platforms using various performance tools.
Assist EOS operations support for any ongoing performance issues in customer production systems.
Oversee performance testing and benchmarking for new IT stacks (HANA + OS) to identify performance issues before production implementation using a data-driven approach.
Develop and implement performance optimization strategies for SAP applications, HANA DB, and Azure infrastructure.
Collaborate with ECS Service Engineering, Client Delivery Management, EOS Operations, HANA development, and customers to optimize system configurations, parameters, and resource allocation to maximize performance and scalability.
Requirements Proven experience with SAP Basis administration.
Strong understanding of SAP HANA and Azure infrastructure.
Experience in performance assessments (memory, disk I/O, IOPS, CPU utilization) for SAP systems.
Proficiency in performance testing, benchmarking, and optimization of SAP applications and HANA DB.
Knowledge of server operations standardization and simplification.
Experience with Hyperscalers platforms.
Ability to manage and resolve escalations effectively.
Excellent collaboration skills with cross-functional teams (Service Engineering, Client Delivery, etc.).
Desired Experience in EOS operations support.
Familiarity with data-driven performance issue analysis.
Strong problem-solving and proactive approach to system performance improvements.
Certifications in SAP Basis or HANA are a plus.
Languages Advanced Oral English.
Native Spanish.
Note.
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