REGIONAL CRM PROCESS EXPERT

What's the Role? We are seeking a CRM Process Expert to join our talented regional team based in Panama.
You will play a crucial role collaborating with various teams within the region, and we are looking for a team player that can perform in an international working culture.
Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond.
Where strong customer relationships are creating solutions that build a better future.
Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes.
Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve? CRM (Salesforce) process owner at a regional level, for all Market Reach functions in the 6 Market Organizations present in the region; Ensure execution in high quality and continuity of owned processes; Owner of relevant Market Reach Dashboards (Sales Management Process, Pipeline Acceleration, Market Reach Performance) at a regional level, being key contact point for users in Latin America and our global headquarters based in Europe; Identify and lead improvements in your area of ownership, pairing with counterparts locally and at a global level to drive these topics; Participate and take leadership in the implementation of Evolution sub projects, being the single point of contact, ensuring seamless implementation and a successful launch.
Hilti's purpose is to make construction better by being the best partner in productivity, safety and sustainability, offering innovative solutions to our customers.
Recognized as a Great Place to Work Globally, we are a Great Place to Work in Panama! What do we offer? Show us what you’re made of, and we’ll offer you opportunities to move around the business, to work abroad, experience different job functions and tackle different markets.
It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places.
It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction.
What you need is.
University Degree in Business Administration, Engineering or similar fields; Fluent in English; Fluent in Spanish or Portuguese; Salesforce experience is required, knowledge of information systems like SAP (S/4 HANA, ByD, BW) is desirable; Sales Experience will be an advantage, B2B companies preferred; Business and strategy understanding; Strong communication skills, attention to detail, enthusiasm to learn and drive to succeed.
Why should you apply? Let’s face it, we know there are lots of other companies out there.
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team.
We're a big company with a family-owned feel.
You will be allowed to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.
Does this sound like you? We look forward to your application! Learn more about us.
Latin America - Hilti Corporation Hilti Latin America.
About | LinkedIn Hilti is committed to employing a diverse workforce.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Hilti is an equal opportunity employer.