QUALITY MANAGER (PLASTIC MOLDING COMPANY)

Provide clear leadership for the development of an environment focused on Quality.
Develop quality-process links with customers inline with the Quality Management system (including.
TS, ISO) Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA) and Supplier Quality Assurance (SQA) processes and oversee continued compliance and embedding across the business.
Responsible for maintaining relationships with customers and suppliers to maximize profit potential and ensure efficiency.
Manage the audit program as well as supplier development and improvement and play a key role in ensuring project deliveries.
Work proactively with all Directors, Managers, Supervisors and Employees, to maintain a program of continual improvement within their areas of responsibility.
Lead a ‘correct at source’ and problem solving methodology.
Lead the team to achieve quality targets for customers and business goals.
Qualifications.
5+ year experience in the position.
Quality Control and Quality assurance process.
Strong knowledge in the plastic molding process, metrology lab, SPC, Quality Management System.
Engineering degree.
Bilingual English- Spanish.
Key Responsibilities.
? Contribute to the creation and implementation of best practice quality  vision, strategy, policies, processes and procedures to aid and improve  operational performance.
? Contribute to new business initiatives and projects and review and  communicate the impact on Quality activities.
? Implement all relevant procedures described in the Quality Management  System (QMS) and ensure compliance.
? Ensure that all in-house systems and procedures are updated, revised and  modified to meet the needs of external certification bodies.
? Respond to customer complaints putting in containment actions, full  analysis, poka-yokes (error proofing), and implementing short-term and  long-term countermeasures.
? Champion a program for the implementation and sustainment of a  continuous improvement culture.
? Act as a point of contact for warranty issues ? Update quality documentation and communicate to carry forward lessons  learned from quality concerns in new customer contracts.
? Ensure that all necessary systems and procedures are in place to satisfy  all customer requirements and audits.
? Introduce new systems and procedures where appropriate.
? Train others in all aspects of the quality system and application of  procedures.
? Undertake internal and process audits of the Quality Management System  (QMS).
? Management of the Quality Engineers and Technicians in the sign-off of  parts and the resolution of internal/external quality concerns.
? Establish and refine quality sign-off instructions, standards and  documentation.
? Report against agreed quality metrics on a monthly basis.
? Lead regular inspection meetings with representatives from appropriate  departments to establish an action plan for improving build quality.
? Attend various meetings and action/communicate instructions.
? Produce written reports and make presentations ? Undertake continuous training and development ? Perform root cause analysis and resolve problems ? Stay current and up to date on any changes that may affect the supply and  demand of needed products and materials and advise others of any  impact.
? Identify business improvement opportunities within the organization Puesto.
Gerente