QUALITY MANAGEMENT SPECIALIST (F/M/D) WITH A FOCUS ON MEDIUM-VOLTAGE TECHNOLOGY

Quality management specialist (f/m/d) with a focus on medium-voltage technology At ABB, we are dedicated to addressing global challenges.
Our core values.
care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.
This position reports to Quality Manager Your role and responsibilities As a specialist (f/m/d) in quality management, you will be part of a dedicated team at the Ratingen site and ensure the quality of our global customers.
You will be responsible for exceeding customer expectations while ensuring the sustainable and safe operation of our products.
As a project manager, you will represent the voice of the customer in the local teams and make a significant contribution to customer satisfaction through your commitment.
You will also report to the Head of Customer Care GIS team and support as well as maintain the quality management system, managing all aspects in accordance with ABB Group/Division/Business Unit requirements.
• Analyze and evaluate project related customer complaints in an international context • Develop and implement appropriate immediate actions to resolve the complaints in direct customer contact • Initiation and coordination of international service assignments • Systematic analysis of error causes using standard quality tools • Checking returned components in coordination with the relevant specialist departments • Initiating sustainable corrective measures to improve product and process quality • Writing customer statements Qualifications for the role Successfully completed (technical) university degree or technician degree in the fields of electrical engineering, mechanical engineering or mechatronics Initial experience in quality management and project management desirable, committed career starters are also welcome Basic understanding of gas-insulated medium-voltage switchgear and products Very good knowledge of Microsoft Office and basic knowledge of SAP Fluent language skills (German and English), both written and spoken High solution orientation combined with strong communication skills in an international environment Strong sense of responsibility and independence in working on projects Problem-solving, team-oriented and results-oriented What's in it for you? Get exposed to cutting-edge technology in Electrification and have a visible impact on the future Help customers in driving efficiency and sustainability, making a strong impact Enjoy a supportive and solution driven team environment Benefits Retirement plan Flexible work practices Learning & development offering Wellbeing program Employee Share Acquisition Plan Persönliche Coachingangebote / Personal coaching offers Individuelle Talentförderung / Individual talent development Mitarbeiterparkplätze und -ladestationen / Employee parking spaces and charging stations Betriebssport & Pflegecoach / Company sports & care coach Sommerfest und weitere Netzwerkmöglichkeiten / Summer party and other networking opportunities Werksarzt mit kostenlosen Untersuchungen / Company doctor with free check-ups More about us Interested in joining our team? We are looking forward to receiving your complete application (documents submitted in English are appreciated) through our online tool.
In the case of equal suitability, people with severe disabilities and their equals are given preference.
If you want to discover more about ABB, take another look at our website www.
bb.
om.
Work model.
hybrid #LI-hybrid ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures.
On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area.
Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realising your career goals with targeted training measures.
At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members.
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