QUALITY CONTROL ANALYST

Cognizant is always looking for top talent.
We are searching for candidates to fill future needs within the business.
This job posting represents potential future employment opportunities with Cognizant.
Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant.
If a job opportunity that you may be qualified for becomes available in the future, we will notify you.
At that time you can determine whether you would like to apply for the specific open position.
Thank you for your interest in Cognizant career opportunities.
We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.
A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.
At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
#WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a IT Engineer Preferred experience.
● Proven experience in quality assurance/ training or a related role.
● Strong analytical skills with an eye for detail and accuracy.
● Excellent communication skills to convey quality expectations and findings.
(English and Spanish) ● Proficient in using quality assurance tools and methodologies.
● Experience using CRM and other productivity tools (Salesforce, Outreach, Sales Navigator, Google Apps) ● Ability to work collaboratively in a fast-paced, dynamic environment.
● Knowledge of relevant industry standards and regulations.
● C1+ English and Spanish Spoken and Written proficiency Responsibilities ● Conduct thorough analysis of products, processes, and systems to ensure adherence to quality standards.
● Develop and implement quality control procedures and guidelines to enhance overall product/service quality.
● Collaborate with cross-functional teams to establish and maintain quality assurance processes throughout the process lifecycle.
● Monitor and report quality performance metrics, providing insights and recommendations for continuous improvement.
● Perform root cause analysis for identified issues, contributing to corrective and preventive actions.
● Provide process / refresher training to SDRs where required ● Participate in quality calibration sessions with internal and external stakeholders Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading global companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing.
We create conditions for everyone to thrive.
We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger! Join us now! #BeCognizant #IntuitionEngineered Igualdad de Empleo y Política de Acción Afirmativa.
Cognizant es un empleador que ofrece igualdad de oportunidades.
Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
The Cognizant community.
We are a high caliber team who appreciate and support one another.
Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than associates around the world.
We don’t just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what’s right.
We foster an innovative environment where you can build the career path that’s right for you.
About us.
Cognizant (Nasdaq-100.
CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Our commitment to diversity and inclusion.
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion.
We are dedicated to nurturing a community where everyone feels heard, accepted and welcome.
Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:  Compensation information is accurate as of the date of this posting.
Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference.
In addition, candidates may be required to present their current state or government issued ID during each interview.