PROJECT MANAGER AND OPERATIONS SUPPORT

About Smart NoraAt Smart Nora, we are redefining the future of sleep technology.
What started as a quest to solve a personal problem has evolved into a mission to transform sleep for 3.
billion people worldwide.
We are a team of designers, engineers, and innovators who are passionate about using technology to improve sleep health.
ur vision goes beyond addressing individual sleep challenges—we are building a future where cutting-edge technology integrates seamlessly into people’s lives to create healthier, more restorative sleep experiences.
With tens of thousands of happy customers and counting, we are proud of the impact we’ve made so far, but our journey is far from over.
We are expanding our reach into sleep and wellness, driven by advancements in our technology and a growing demand for personalized solutions that improve overall well-being.
s a dynamic and fast-paced team, we value curiosity, creativity, and collaboration.
Our distributed team works effectively using tools like Notion, Figma, and Slack, ensuring everyone stays connected and informed.
We believe in fostering an environment where innovation thrives, where every team member is empowered to take on new challenges and make meaningful contributions.
f you’re excited about the intersection of technology and wellness, and are eager to be part of a team that is shaping the future of sleep, Smart Nora is the place for you.
We value great judgment, a positive attitude, and a desire to grow—both personally and professionally.
With us, you'll be part of something truly transformative.
bout YouYou thrive on creating order from complexity and have a natural inclination for systematic thinking.
Your strong emotional intelligence allows you to read situations well and adapt your communication style accordingly, whether dealing with engineers, designers, or executives.
You're the person others rely on to get things done, known for your follow-through and ability to keep multiple plates spinning without dropping any.
While you're comfortable working independently, you're also a natural collaborator who builds trust easily across different teams.
You have a keen eye for detail but never lose sight of the bigger picture.
You're energized by improving processes and helping others work more efficiently.
Most importantly, you remain calm under pressure and approach challenges with a solution-oriented mindset.
You take pride in being the behind-the-scenes force that keeps everything running smoothly.
ob Responsibilities Design and maintain project management systems using modern tools (especially Notion), while managing executive calendar, travel, and expenses.
Coordinate cross-functional projects across Design, Marketing, Engineering, and Operations teams, ensuring effective documentation and communication.
Create dashboards and reporting systems for project visibility while serving as a strategic sounding board for the executive team.
Drive adoption of project management tools and best practices, providing training and identifying process improvements.
Troubleshoot conflicts and draft responses that align with executive style and organizational policy.
Support special projects through document preparation, presentations, and proofreading while maintaining industry knowledge.
Optimize executive productivity by managing priorities and ensuring focus on high-impact work.
Book and coordinate travel arrangements and itineraries for the executive and other employees upon request.
Organize meetings, plan agendas, book rooms/set up virtual meetings, provide/prepare appropriate pre-meeting notes and content, take meeting minutes, summarize actions, and follow up on task completion with appropriate stakeholders.
Stand in for the executive when needed.
Have a willingness to learn technical aspects and industry of the business at a high-level.
Prepares and submits expense reports.