PROGRAM MANAGER, EASY SHIP PRIME PROGRAM MANAGER

DESCRIPTION Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Mexico team! We are looking for a talented Program Manager to support our operations and expansion of Easy Ship Prime in MX.
In this role, you will work to build solid programs to support out network of external sellers.
You will work directly with leadership, operations, selection, sales, seller experience and a variety of internal and external partners to ensure the best sellers experience possible and to facilitate channels growth.
The right candidate will act fast, while influencing partner teams and working harmoniously with all stakeholders.
The has to advocate for what is best for sellers/customers and have ownership combined with analytical skills to make sure to fix root causes.
As this position is for a manager, it is also key to have demonstrated people management/development skills.
Key job responsibilities - Manage Easy Ship Prime Program in Mexico, including strategy development, execution, and optimization - Partner with senior stakeholders to build and execute strategic roadmaps and initiatives, driving program growth and business goals - Establish and monitor performance metrics, conducting deep-dive analyses to implement short and long-term solutions - Own end-to-end program management, including daily operations, tracking and reporting, forecasting, escalations, and performance monitoring - Drive continuous improvement through process optimization and scalable solutions, working across Operations, Transportation, and Legal teams - Deliver regular performance updates and maintain effective stakeholder communications at all levels - Lead cross-functional projects from conception through implementation, ensuring alignment with business objectives - Conceptualize and drive program changes.
BASIC QUALIFICATIONS - Bachelor's degree - 5+ years of program or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience defining program requirements and using data and metrics to determine improvements - Knowledge of Excel at an intermediate level (e.
., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Speak, write, and read fluently in English PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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obs/content/en/how-we-hire/accommodations for more information.
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