PRODUCTION SUPPORT SPECIALIST
Descripción de la oferta de empleo
They go the extra mile for their clients and accelerate their digital transformation with the Mosaic platform enabling their mobile, social, analytics, IoT, and cloud journeys.
Our client is a USD 3.
billion company with + professionals across five continents, helping global customers with innovative solutions.
The Group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology.
We are currently searching for a Production Support Specialist.
Responsibilities.
Provide 24x7 production support in a financially impactful payment environment.
Manage incidents, changes, and problem resolution within the payment domain.
Monitor and troubleshoot TCP/IP traces and payment-related issues.
Ensure compliance with ISO , ISO , and other payment regulations.
Requirements.
5+ years of experience in a 24x7 production support environment for financial services.
3+ years of experience in incident, change, and problem management.
Bachelor's degree in computer science or related field, or equivalent experience.
Experience with ISO , ISO , and payment systems like ACH, RTP, SWIFT.
Desired.
Familiarity with MuleSoft, Murex, and payment card systems.
Knowledge of cross-border and domestic payments regulations.
Experience reading TCP/IP traces and understanding of technical issues in card payments.
Languages Advanced Oral English.
Native Spanish.
Note.
Hybrid.
Mexico City, Reforma If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer.
xplore all our job openings | Nivel de educación deseada.
Superior - titulado Nivel de experiencia deseada.
Nivel Experto Habilidades.
Payment systems ISO Card payments Incident management *
Detalles de la oferta
- Sequoia Connect
- 28/11/2024
- 26/02/2025
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
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