ONSITE SUPPORT TECHNICIAN - SALTILLO
Descripción de la oferta de empleo
Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Onsite support Technician •Provides quick response to client incidents on site to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues.
The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.
•Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standars •Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.
•Rotate shifts periodically.
•EXCELLENT customer service skills & attitude •EXCELLENT collaboration skills •FLUENT English skills Here at Atos, diversity and inclusion are embedded in our DNA.
Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Find out more on our CSR commitment.
Choose your future.
Choose Atos.
Detalles de la oferta
- Sin especificar
- 28/06/2024
- 26/09/2024
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
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