LOGISTICS CUSTOMER REPRESENTATIVE - ON FIELD
Descripción de la oferta de empleo
harger logistics Inc.
is a world- class asset-based carrier with locations across North America.
With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
harger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.
We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.
esponsibilities Client Interaction.
Serve as the primary contact for assigned clients, addressing their needs and concerns promptly and professionally.
Field Visits.
Conduct regular site visits to client locations to monitor service quality, gather feedback, and ensure operational standards are met.
Issue Resolution.
Identify and resolve any logistical problems or discrepancies that arise during transport and delivery, escalating complex issues to higher management if necessary.
Order Management.
Oversee the progress of shipments, ensuring timely and accurate deliveries.
Maintain up-to-date records of shipments and client interactions.
Service Improvement.
Work with clients to understand their requirements and provide recommendations for optimizing their logistics processes.
Reporting.
Prepare and present regular reports on client satisfaction, service performance, and any operational issues.
Collaboration.
Coordinate with internal teams, including dispatch, warehousing, and operations, to ensure smooth logistics operations and address any client-specific needs.
Compliance.
Ensure all logistics activities comply with company policies, industry regulations, and safety standards.
Detalles de la oferta
- Charger Logistics Inc
- En todo México
- Sin especificar - Sin especificar
- 27/08/2024
- 25/11/2024
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