LOGISITCS LEAD

POSITION SUMMARY   The Logistics Lead is responsible for ensuring effective management of the customer’s supply chain information using the internal Transportation Management System.
This role is typically assigned to a region, mode, business unit or small account to assist in the delegation of operational tasks.
This person is accountable for achieving operational efficiency and driving continuous improvement within their area of responsibility as well as within their team.
The incumbent in this role will champion and use the enterprise project-based delivery model to identify, manage, and drive projects to conclusion within their team.
DUTIES AND RESPONSIBILITIES   The duties and responsibilities of this position consists of, but are not limited to, the following.
Ensure all arrangements are made for the execution of shipments through designated area of responsibility   Mentor and support lower-level logistics peers by sharing expertise and best practices   Create and document standard operating processes   Manage complex exceptions and drive problem solving to prevent the reoccurrence of problems and improve processes   Assist in the facilitation of cross training within assigned team   Responsible for meeting operational targets within a particular region, mode, business unit, or small account   Act as the primary point of contact for assigned customers, carriers, and vendors by leading calls, meetings, and internal systems trainings and addressing concerns   Utilize analytical practices to identify and solve problems   Build and present intermediate to complex business cases related to how customers can achieve ROI   Collaborate with internal service teams to execute strategies that align with customer objectives and CHR’s business goals   Apply the enterprise project-based delivery model in day-to-day work   Lead small sized operations-focused continuous improvement projects utilizing the enterprise project-based delivery model    Conduct CHR systems training for external customer representatives to ensure effective utilization of CHR’s services   Lead team efforts in reconciliation of daily, weekly, monthly, and quarterly reports   Other duties or responsibilities as assigned according to the team and/or country specific requirements     QUALIFICATIONS   Required.
High School Diploma and/or GED   Minimum 6 years of experience in Supply Chain, Transportation, and/or Logistics   Minimum 3 years of prior experience working with and troubleshooting information systems   Ability to work flexible schedule on occasion, including overtime hours when requested   Ability to travel up to 10% (domestic and/or international)   Site Specific.
Fluent in English and the primary language of the applicable region   Prefer r ed.
Bachelor’s degree from accredited college or university   Demonstrated high level of proactivity and a strong focus on delivering exceptional customer experience   Proficient in Microsoft Office Suite of programs   Prior experience creating and delivering presentations to senior level management   Ability to gather, translate, and act upon voice of customer   Ability to direct activities of small work group   Ability to act as a subject matter expert   Demonstrated expertise in critical thinking, data analysis, and efficient, accurate problem-solving   Ability to proactively identify patterns in operations and data   Ability to work in a team oriented and fast-paced environment   Ability to utilize project management skills to successfully complete various sized projects   Composure and poise in a customer-centric environment   Highly adaptable to ambiguous and changing environments   Demonstrated commitment to continuous improvement with prior experience in identifying inefficiencies, and implementing process improvements   Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization   Values a diverse and inclusive work environment   CH Robinson is an equal opportunity employer.
All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.
Benefits We offer a competitive benefits plan above the Mexican Labor Law.
This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.