LEARNING MANAGER
Descripción de la oferta de empleo
The Training Manager is responsible to ensure the smooth and efficient running of the Personnel Department in the Human Resources Division.
Job Summary.
We are looking for a dynamic and experienced Training Manager to join our hotel team.
The Training Manager will be responsible for developing, implementing, and evaluating training programs to enhance employee skills, knowledge, and performance.
This role requires a strategic approach to identifying training needs, designing training initiatives, and supporting the continuous development of our staff to ensure a high level of guest service.
Key Responsibilities.
Design and implement training programs for all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
Conduct regular training needs assessments to identify skills gaps and ensure that training initiatives are aligned with business goals.
Facilitate training sessions and workshops, both in-person and virtually, using a variety of instructional techniques and formats.
Monitor and evaluate the effectiveness of training programs, making adjustments as necessary to improve outcomes.
Develop onboarding programs for new hires to ensure a smooth transition into their roles.
Work closely with department managers to identify individual and team training needs.
Maintain training records, track employee progress, and ensure compliance with company policies and industry standards.
Stay updated on the latest hospitality trends and best practices to enhance training content.
Manage the training budget and negotiate with external vendors if additional resources are required.
Detalles de la oferta
- Grand Hyatt Playa del Carmen
- Sin especificar - Sin especificar
- Sin especificar
- 22/10/2024
- 20/01/2025
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