LEARNING DESIGN AND EXPERIENCE MANAGER

About the Role.
Grade Level (for internal use).
10 The Role.
As the Learning Design and Experience Manager, you will create innovative, high-quality learning experiences that meet the specific needs of our business.
You will leverage technology-enabled learning and foster collaborative environments, ensuring alignment with our strategic objectives.
The Team.
The Business Operations and Transformation team at CI is instrumental in driving performance across the global organization.
Focused on delivering insights and enabling effective learning programs, the team thrives on collaboration, innovation, and strategic alignment to empower our clients and employees alike.
Responsibilities and Impact.
Content Development.
Design and develop high-quality learning materials, including e-learning modules, instructor-led training, job aids, and assessments.
Collaborate with Business Learning Partners, Learning Managers and subject matter experts to conduct comprehensive needs assessments and identify learning requirements and to ensure content accuracy and relevance.
Learning Experience Design.
Possess deep understanding of Learning Experience Design (LXD), User Experience (UX), and instructional design best practices.
Utilize instructional design methodologies to create learner-centered experiences that cater to diverse learning styles.
Incorporate multimedia elements and interactive components to enhance engagement and retention.
including digital learning modules, campaigns, workshops, and blended learning solutions.
Ensure the integration of diverse learning modalities, including simulations, case studies, and interactive content, to enhance learner engagement.
Project Management.
Lead and manage multiple learning projects from inception to completion, ensuring they are delivered on time.
Coordinate with cross-functional teams to gather requirements and feedback throughout the design process.
Evaluation and Continuous Improvement.
Implement evaluation methods to assess the effectiveness of learning programs and make data-driven recommendations for improvements.
Stay current with industry trends and best practices in learning and development to continually enhance the learning experience and to recommend innovative learning solutions (e.
., Adobe Creative Suite, Articulate Storyline, Miro, etc.) Training and Support.
Provide training and support to facilitators and end-users on newly developed learning content and tools.
Foster a culture of continuous learning by promoting available resources and opportunities.
What We’re Looking For.
Basic Required Qualifications.
Bachelor's degree or Diploma in Education, Instructional design, or other learning discipline preferred.
5 years of experience in training, instruction design, learning experience design & learning and development.
Strong proficiency in e-learning authoring tools (eg; Articulate preferred), and eLearning Management Systems (LMS) Strong Project Management Skills with the ability to manage competing priorities and have multiple projects in flight at once and in various stage and meet deadlines.
Excellent communication, collaboration and interpersonal skills.
With the ability to adapt to change, solicit input and support decision-making.
Preferred Qualifications Experience with graphic design tools (e.
., Adobe Creative Suite) is a plus.
Knowledge of emerging technologies and trends in learning and development.
(AI) Certification in instructional design or related fields (e.
., ATD, ISPI) is desirable.
Knowledge of compliance requirements for training programs in a global organization.
Soft Skills.
Communication Skills.
Ability to convey complex ideas clearly and effectively to diverse audiences.
Collaborative approach to work effectively with diverse stakeholders.
Creativity.
Innovative thinker capable of developing engaging and original learning solutions.
Adaptability.
Flexibility to adjust to changing priorities and feedback in a dynamic work environment.
Problem-Solving.
Strong analytical skills to identify challenges and devise effective strategies to overcome them.
Time Management.
Ability to prioritize tasks effectively and manage multiple projects simultaneously while meeting deadlines.
Attention to Detail.
Meticulous in reviewing content and ensuring accuracy, quality, and alignment with learning objectives.
About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress.
Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE.
SPGI).
S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit http://www.
pglobal.
om/commodity-insights.
What’s In It For You? Our Purpose.
Progress is not a self-starter.
It requires a catalyst to be set in motion.
Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day.
We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.
At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities.
We Accelerate Progress.
Our People.
We're more than strong worldwide—so we're able to understand nuances while having a broad perspective.
Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.
We are changing the way people see things and empowering them to make an impact on the world we live in.
We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.
We’re constantly seeking new solutions that have progress in mind.
Join us and help create the critical insights that truly make a difference.
Our Values.
Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets.
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.
We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits.
We take care of you, so you can take care of business.
We care about our people.
That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include.
Health & Wellness.
Health care coverage designed for the mind and body.
Flexible Downtime.
Generous time off helps keep you energized for your time on.
Continuous Learning.
Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future.
Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks.
It’s not just about you.
S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics.
From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit.
https://spgbenefits.
om/benefit-summaries Diversity, Equity, and Inclusion at S&P Global.
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.
Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.
It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to.
and your request will be forwarded to the appropriate person.
US Candidates Only.
The EEO is the Law Poster http://www.
ol.
ov/ofccp/regs/compliance/posters/pdf/eeopost.
df describes discrimination protections under federal law.
Pay Transparency Nondiscrimination Provision - https://www.
ol.
ov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.
df ----------------------------------------------------------- 202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES - Middle Professional Tier I (EEO Job Group) S&P Global delivers essential intelligence that powers decision making.
We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead.
As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.