KNOWLEDGE MANAGEMENT -SPECIALIST

Company.
Mercer Description.
Mercer Mexico is seeking candidates for the following position KNOWLEDGE SPECIALIST (HEALTH BUSINESS) to join our multi-disciplinary Global Business Solutions in Mexico City offices.
What can you expect.
Opportunity to engage with other areas of Mercer business to understand the full scope of client relationship and service Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organization Culture & People -We offer several Business Resource Groups (BRGs) that employees can participate in (MMC Pride, Rising Professionals, Racial, Ethnic & Multicultural Diversity) Professional Development - We believe in continuous learning for individuals at all levels, whether they are entry-level employees or senior leaders.
We provide various chances to acquire new skills, assume leadership roles, and foster personal growth through mentorship.
Our professionals can benefit from a wide range of growth opportunities, including on-the-job learning experiences and structured development programs, ensuring their ongoing career advancement.
The chance to make a positive difference in your local community by using your paid time off to volunteer through events organized by Mercer Cares, our community outreach and volunteerism BRG.
Flexible work environment and hybrid work from home policy Generous benefits package What´s in it for you? Be challenged to deliver impactful solutions for major organizations and have a direct impact on their employees Fine tune your natural skills and learn new ones The opportunity to work with some of the smartest and most energetic people in the industry, who will coach, challenge and enable you.
We will count on you to.
The Knowledge Specialist (KS) drives the knowledge management (KM) activation plan for the Health business within Mercer to deliver a modern, seamless work experience.
They support the advisory solutions, products and programs for the business, including efforts in areas such as thought leadership / sales campaigns, digital transformation, search optimization, content curation and management, social collaboration / communities, taxonomy, and analytics.
The KS promotes and encourages a culture that values knowledge sharing and learning for the future of work, and the willingness to collaborate.
The KS is the face of the KM team with business colleagues and content owners-- not just for intranet operations but strategic knowledge sharing best practices that bring commercial value Responsibilities include.
Analyzing prepared data/metrics reports and producing insights to drive content curation for Health knowledge domains of knowledge following current and emerging best practices.
Establishing relationships with leaders, teams and stakeholders (for example, subject matter experts, thought leaders, segment leaders, research directors, etc.) needed to advance knowledge sharing, content access and business priorities.
Coordinating with other core operational functions including Marketing, Communications and Learning to ensure content publishing and digital activation plans are executed and knowledge is flowing.
Contributing to activities which improve the effectiveness of knowledge sharing, engagement and collaboration inside and outside the organization.
Acting as a project manager to ensure KM projects and tasks are completed on time and with high quality results.
Delegating, partnering with and coordinating with Knowledge Coordinators to execute SharePoint task management in support of intranet operations.
What you need to have.
College Degree in actuarial science, math, Business Administration, Mktg, Actuarial Sciences, International Studies or similar Specific Health and/or industry experience required, e.
., Health benefits, voluntary benefits, global benefits management, or US health solutions.
Knowledge management experience preferred but not required Digitally-savvy, forward-thinking, curious about the future of work for knowledge management and content curation Strong collaborative decision-making, comprehensive problem-solving and positive influencing skills with colleagues at all levels Able to identify and communicate the need for change around knowledge management and firm-wide collaboration Ability to work in a fast-moving, ever-changing environment while managing multiple projects.
Ability to work independently and on a virtual, global team.
Proficient in Microsoft Suite.
Experience in working with content management/collaboration systems such as SharePoint and Office 365 a plus.
English language fluency (will support clients in USA and other countries globally) What makes you stand out.
Dynamic, motivated, flexible and result-oriented personality with the ability to perform under pressure Good relationship skills, Proven ability to work on own initiative as well as in a team Demonstrated business acumen, adaptability and a desire to be in front of clients, all underpinned by the required technical skills Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.
Mercer’s more than employees are based in 44 countries and the firm operates in over 130 countries.
Mercer is a business of Marsh McLennan (NYSE.
MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with colleagues and annual revenue of $19 billion.
Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.
For more information, visit https://www.
ercer.
om/.
Follow Mercer on Twitter @Mercer.
Marsh McLennan, is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Note.
the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.
Click here to return to the MMC Careers Site Marsh McLennan (NYSE.
MMC) is the world's leading professional services firm in the areas of risk, strategy and people.
The Company's colleagues advise clients in over 130 countries.
With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.
Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.
Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.
Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.
Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
For more information, visit mmc.
om, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.