IT SYSTEMS SUPPORT LEAD
Descripción de la oferta de empleo
What You’ll Do.
Optimize Office 365 Configurations.
Administer SharePoint sites, Exchange servers, and device management policies to enhance efficiency and security.
Advanced Troubleshooting.
Quickly resolve network issues, email disruptions, and software problems to keep systems running smoothly.
Ticket Management.
Provide prompt, thorough responses to all client requests and ensure that no inquiry goes unanswered.
Security & IT Policies.
Develop and enforce strong IT policies that prioritize system security and operational effectiveness.
Mentor IT Support Staff.
Lead and develop junior team members, driving improvements and fostering a proactive service culture.
System Enhancements.
Continuously seek opportunities to improve systems without waiting for direct instructions.
The Profile What You Bring.
Level 3 IT Expertise.
Extensive experience as a Level 3 IT Engineer with a readiness to grow into a leadership role.
Office 365 & Azure Mastery.
Advanced skills in managing Office 365 and Azure environments, with a strong foundation in cybersecurity.
Networking & Troubleshooting.
Solid understanding of networking principles and strong problem-solving skills.
Proactive Mindset.
Proven track record of proactive, self-directed work, with an eye for system improvements.
Exceptional Communication.
Fluent in English, with excellent interpersonal and communication skills.
Healthcare IT & Cybersecurity.
Experience in healthcare IT support and cybersecurity is a plus.
Additional Expectations.
Ticket Management Commitment.
Resolve at least 10 tickets per day, with consistent, proactive engagement in client interactions.
Global Experience Preferred.
Candidates with experience managing diverse or international environments are highly encouraged to apply.
The Employer Ready to elevate your IT career from the comfort of home? Join their New York-based Managed Service Provider, a leader in IT support and cybersecurity, as a Senior IT Support Engineer.
In this role, you’ll tackle advanced technical challenges, manage key client accounts, and pave the way for a future in leadership.
Detalles de la oferta
- Snaphunt
- En todo México
- Sin especificar - Sin especificar
- 27/11/2024
- 25/02/2025
I am thrinadh, i work as a technical lead recruiter for cliecon solutions inc... act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume......
Confidencial cuenta con una posición como account manager soluciones de it para prospectar clientes nuevos y vender más soluciones de it a los clientes existentes para llegar a la cuota de ventas... 00 por mes bruto jornada laboral: tiempo completo modalidad: presencial horario: 900-18 hrs tipo de contrato:......
Objetivo del puesto: planeacion organizacion desarrollo de aplicaciones mejoras al sistema, actividades a desempeñar: desarrollo y mejora de aplicaciones... soporte de aplicaciones... requisitos del puesto ingles intermedio - avanzado... creacion/modificacion de stored procedure, vistas en sql server......
It background: understanding of foundational it networking concepts (routing, switching, 802... lms experience: experience with learning management systems (e... responsibilities: database management: manage and consolidate databases for our global it training program... join forces with us on our mission......
Be able to lead by example... lead the identification, innovation, and implementation of new tools and processes to support this work scope... we lead with respect and honesty: - we build trust through transparency... lead the identification, coordination, and communication of software requirements,......
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... it's a challenging role, balancing both commercial and experiential priorities, but get it right and it's one of the most rewarding in the company... requisitos del puestorequirements......
Engineering, computer science or computer information systems... this includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... provide status reports to your engagement manager, technical lead or supervisor, and keep them apprised of the......
Understand workday’s implementation methodology and use it on all engagements... become a successful professional by helping our customers achieve their highest development! it is a position focused on cloud services... are you a digital enabler? join our multicultural and interdisciplinary team of top......
Understand workday’s implementation methodology and use it on all engagements... support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards......
Find your 'why' and live it... we excel in lead generation through fb webinars, seo, and google ads... a small oversight can lead to significant consequences, so meticulousness is a must... nice-to-have:language skills: native spanish speakers are welcome, as it may benefit team communications and client......
