IT SUPPORT ASSOC II, IT SERVICES, IT SERVICES
Descripción de la oferta de empleo
Have Fun.
Make History.” IT Support Engineers work with Amazon teams to provide and support the IT equipment and services they need.
We treat Amazon employees as our customers and provide timely, accurate, and professional support.
A successful IT Support Assoc II excels in a fast-paced, team environment and possesses excellent communication skills.
They have a high degree of technical aptitude over a large scope of IT software, hardware, and AV disciplines.
About The Role As an IT Support Assoc II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions.
You are able to manage large projects with minimal guidance that affect multiple locations in a region.
You are able to resolve customer issues in time of crisis to get them working again.
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
Responsibilities include, but are not limited to Troubleshoot difficult IT problems without SOPs Collaborate with internal teams or vendors to execute projects.
Lead continuous improvement efforts.
Manage accurate inventory of Amazon owned equipment within IT controlled spaces Automate manual tasks; create/improve small tools that help make team operations more efficient.
Be the first point of escalation.
Provide both in person and remote support to internal customers for a variety of IT related software and hardware issues Loaner, replacement and asset return request.
Reimaging or repair of unique hardware Flexible staffing to handle on site leadership escalations.
Audio and Video conference Support Key job responsibilities Troubleshoot difficult IT problems without SOPs Collaborate with internal teams or vendors to execute projects.
Lead continuous improvement efforts.
Manage accurate inventory of Amazon owned equipment within IT controlled spaces Automate manual tasks; create/improve small tools that help make team operations more efficient.
Be the first point of escalation.
Provide both in person and remote support to internal customers for a variety of IT related software and hardware issues Loaner, replacement and asset return request.
Reimaging or repair of unique hardware Flexible staffing to handle on site leadership escalations.
Audio and Video conference Support BASIC QUALIFICATIONS - 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience PREFERRED QUALIFICATIONS - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service
Detalles de la oferta
- Amazon
- 19/08/2024
- 17/11/2024
} requiere project manager nivel básico con ganas de aprender y excelente actitud, con experiencia con proyectos de it (gestión de equipos tanto local como en remoto, resolución de conflictos, negociación, planificación con cliente, dotes comunicativas, gestión del estrés)... requisitos del puestorequisitos:cursos......
Confidencial cuenta con una posición como account manager soluciones de it para prospectar clientes nuevos y vender más soluciones de it a los clientes existentes para llegar a la cuota de ventas... funciones: contacto de leads para la venta de soluciones de ciber seguridad prospectar clientes nuevos......
Role - azure cognitive services – technical support engineer location – guadalajara, mexico (remote) job description: knowledge of azure cognitive services- luis, sdk app, ml model prediction accuracy strong python and c# coding skills, along with knowledge of c++ and/or java knowledge of debugging and......
Job title : azure machine learning – technical support engineer location : guadalajara city, mexico – initially remote job type : fulltime job description:: knowledge with azure machine learning and how it works with associated azure services... responsible for providing technical support and expertise......
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
It background: understanding of foundational it networking concepts (routing, switching, 802... responsibilities: database management: manage and consolidate databases for our global it training program... join forces with us on our mission to build a better it industry... lead training sessions: conduct......
Become a successful professional by helping our customers achieve their highest development! it is a position focused on cloud services... understand workday’s implementation methodology and use it on all engagements... this is an exciting opportunity to be at the forefront of the transformation to cloud-based......
This includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... this is an exciting opportunity to be at the forefront of the transformation to cloud-based services... about the role the workday practice provides implementation and ongoing......
Understand workday’s implementation methodology and use it on all engagements... this is an exciting opportunity to be at the forefront of the transformation to cloud-based services... support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify......
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... it's a challenging role, balancing both commercial and experiential priorities, but get it right and it's one of the most rewarding in the company... requisitos del puestorequirements......
