INDIGO PRINT CONTRACTS ADMINISTRATOR

Indigo Print Contracts Administrator Description - The Contracts Administrator is a critical role within the Industrial Print Sales Operations team.
Contracts Administrators work within the organization to manage the creation, delivery, receipt, and validation of contracts and related documentation used in the sales process for Industrial Print products and services.
The Contracts Administrator applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
Works on problems of diverse complexity and scope.
May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Exercises independent judgment within generally defined policies and practices to identify and select a solution.
Ability to handle most unique situations.
May seek advice in order to make decisions on complex business issues.
Responsibilities.
Prepares and reviews materials to facilitate and support sales activities for internal and external customers in the Americas region, coordinating with cross-functional business units as well as external-facing representatives.
Owns and reviews reports detailing performance indicators, sales trends, and other sales data-related analysis; highlights implications, drawing conclusions and recommendations from trends and observations.
Coordinates archiving, access, and usage of contract documents in HP storage systems such as Service Now, JIRA, SharePoint, cloud-based file shares, and other tools.
Monitors and responds to cases and tickets for contract customization, and updates opportunity status and records throughout the step-of-sale lifecycle.
Manages post-sales order management (e.
., specialized product builds, performance reports, data analysis); handles a limited number of the most complex customer accounts.
Manages relationships and provides required information and support to other departments and functional groups (e.
., Sales, Tax, Credit and Collections, Business Management, Category, Audit, Operations, Legal, and IT) to resolve highly complex issues.
Ensures resolution of escalated and highly complex order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments on sales data management topics to support critical projects.
Competencies.
Excellent English communication skills (e.
.
written, verbal, presentation) Expert-level skills and knowledge of office applications (Microsoft Office suite, Adobe Acrobat, Microsoft Dynamics, etc.) Thorough understanding of local legal compliance issues, contract theory and construction pricinciples, and direct/indirect sales processes.
Expert problem-solving, critical thinking, and analytical skills.
Excellent teamwork skills.
Expert time management skills, including working independently while exercising good judgment.
Good project management, mentoring, and coaching skills.
Job - Sales Operations Schedule - Full time Shift - First Shift (Mexico) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc.
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