IMPLEMENTATION SPECIALIST
Descripción de la oferta de empleo
You’ll play a key role in delivering high-quality service while collaborating with customers and internal teams to guarantee satisfaction and success.
Key Responsibilities.
Implement and configure software products based on customer needs and specifications.
Provide hands-on training to customers to facilitate successful software adoption.
Act as the primary point of contact for technical and product-related inquiries.
Collaborate with internal teams to resolve customer issues and ensure project success.
Develop and contribute to best practices and tools for supporting software implementation.
Track and report the progress of implementation projects to both internal and external stakeholders.
Utilize Microsoft Suite (Outlook, Excel, PowerPoint, SharePoint, Power BI) to manage and report on project activities.
Qualifications.
Proven experience in software implementation or a related technical support role.
Strong understanding of software configuration and client training.
Excellent communication and customer service skills.
Ability to collaborate across cross-functional teams.
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Outlook, SharePoint, and Power BI.
Strong problem-solving skills and ability to manage multiple projects simultaneously.
What We Offer.
Competitive salary ranging from MXN to MXN per month, based on experience.
Full legal benefits (IMSS, paid vacations, Christmas bonus).
Monday to Friday schedule with working hours from 7 AM to 4 PM (occasional Saturdays required).
Paid training starting from day one—you get paid while you train! Professional development opportunities.
Grow with us and develop your career.
Discounts at select establishments, including coffee shops, gyms, spas, and more! Documents to be ready.
RFC (Constancia Fiscal ), proof of address, valid ID, CURP, and NSS (IMSS number).
Nivel de educación deseada.
Superior - titulado Nivel de experiencia deseada.
Nivel Medio *
Detalles de la oferta
- HRPV Human Resources Puerto Vallarta
- 16/10/2024
- 14/01/2025
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