HYBRID BASIC ENGLISH CUSTOMER SERVICE REPRESENTATIVE SPANISH CALLS WRITTEN BASIC ENGLISH

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000 team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worlds most innovative brands.

About the Job

We are currently hiring fulltime and parttime Inbound Customer Service Representatives to work in our hybrid Customer Service and Sales campaign in Guadalajara This is a campaign with calls 100 in spanish and you just need written and readed english to work.

You must reside in Guadalajara Metropolitan Area to get the job.

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience whether thats through inbound calls, emails, andor chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success

Benefits of Working as a Customer Service Representative

Flexible schedules We make sure you have time to balance life and work

Competitive salary Part time up to 8500 MXN Full time up to 11,900 MXN

Campaign specific benefits

Industryleading benefits from day 1 Legal benefits, food vouchers and savings fund

Amazing career growth opportunities

Paid inperson training

Working as a Customer Service Representative, You Will

Assist all customers through inbound calls, emails, andor chats.

Communicate a variety of information to the customer.

Be an active listener and help resolve customer inquiries.

Improve the customers service by selling upgrades and addons.

Provide a meaningful and positive experience with every customer interaction.

Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Customer Service Representative, You Have

Basic Written English knowledge

Intermediate computer skills

The ability to be consistently ready to work and on time as scheduled.

The understanding that your training will be onsite and then you will be working on an hybrid schedule

Availability Full time and Part time some shifts may depend on availability.

Ready to apply Submit your application and one of our recruiters will reach out via emailphonetext to learn more about you and connect you to this exciting opportunity

Privacy Policy

By signing this application, the applicant consents to IntouchCX collecting, using and retaining their personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
Bolsa de trabajo México ofrecemos puesto de Hybrid Basic English Customer Service Representative para el sector de CallCenter Telemercadeo para Hybrid Basic English Customer Service Representative Spanish Calls Written Basic English de San Pedro Tlaquepaque. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.