HR PAYROLL SPECIALIST
Descripción de la oferta de empleo
The HR Payroll Specialist role is responsible for gathering payroll (PY) related information from Countries and feed the PY engines -usually third-party systems- with the data provided by the local HR organization in each country.
A key aspect of the work will involve interaction with Country HR organizations to ensure the payroll calendar deadlines are known and met by demonstrating technical expertise and exceptional customer service skills.
Principal Responsibilities.
Maintains payroll information by collecting and entering data into the payroll vehicles.
Some cases may require calculation that always will be duly documented Maintains payroll operations by following policies and procedures Maintains employee confidence and protects payroll operations by keeping confidential information Resolves payroll discrepancies by collecting and analyzing information Contributes to team effort by accomplishing related results as needed Provide management information reports as per agreed schedule and on specific request.
Interact with internal customers via telephone, e-mail and chat, providing support and problems solving abilities.
Respond to tickets appropriately.
Identify, evaluate and prioritize customer problems and complaints.
Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements.
Work with departmental staff to promote, develop, and maintain strong customer service values.
Escalate unresolved issues to support leads, designated service group.
Job Requirements.
University degree.
1+ years of working experience.
English business fluent.
The integrity and honesty to respect confidential information.
Exemplary attention to detail and accuracy.
Good written and oral communication skills.
Technical competencies – MS Office Pack, Success Factors modules / Employee Central – strong advantage.
Ability to work in a glo Client Focus.
Proactively seeks customer feedback and takes appropriate action.
Considers the impact of decisions and actions on the customer.
Effectively manages customer expectations.
Commitment to deliver result.
Takes ownership and follows through on team decisions and actions.
Adapts to changing circumstances and new information that impacts goals and plans.
Takes a positive approach to dealing with change.
Our offering.
Attractive remuneration package 26 days annual paid leave + an additional 5 days, part of Wellness Friday’s initiative Flexible working hours and remote work Social package which includes additional medical insurance; multisport card; free yoga classes, company events, food vouchers; discounts in different stores, hotels Office location in the heart of the city center Comprehensive training and development program
Detalles de la oferta
- Sin especificar
- En todo México
- Sin especificar - Sin especificar
- 27/12/2024
- 27/03/2025
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