HELP DESK
Descripción de la oferta de empleo
AGENTE DE MESA DE AYUDA Requisitos Escolaridad.
Bachillerato terminado Experiencia mínima de 1 año como agente de mesa de ayuda (conocimiento en tecnología y/o soporte técnico) Funciones Actuar como primer punto de contacto para el servicio de atención a clientes (soporte básico) Gestionar la asignación y atención de tickets (programación de visitas para atención y diagnóstico, así como de instalación y/o desinstalación de equipos) Registro y seguimiento de tickets hasta su cierre y reporte correspondiente Verificar la información proporcionada por cada cliente para el seguimiento a cada incidencia Documentar e integrar expedientes para cada cliente Generar reportes de los tickes atendidos, así como de los que tienen otros estatus para buscar el cierre de cada uno Brindar la atención de todas las solicitudes que se reciben en Mesa de Ayuda en los distintos medios de contacto (correo, teléfono y portal Ofrecemos -Sueldo competitivo + Prestaciones de Ley -Horario de Lunes a Viernes -Zona.
Iztapalapa Nivel de educación deseada.
Media Superior Nivel de experiencia deseada.
Nivel Medio *
Detalles de la oferta
- Omni Printer
- 05/11/2024
- 03/02/2025
Empresa mexicana con presencia en mas de 30 paises , prestando servicios de soporte it contamos con personal capacitado para help desk de seguridad help desk soporte help desk respaldos ing... excelentes habilidades de comunicación verbal y escrita; habilidades interpersonales y de presentación......
If you're a good, help desk, sous-chefs, lobby agents, accounting clerks, chef, waiters, house-persons, event coordinators, sales managers, bartenders, maintenance staff, banquet servers, stewards and house -keepers... we are developing is a web-based management system designed as a primary tool doing......
Híbrido we offer our perks & benefits are designed to help you grow... professional career projection... perform the following on an engagement: understand client business requirements, configure the workday solution, demonstrate the configurations through the development of prototype systems, and......
We offer our perks & benefits are designed to help you grow... ability to learn technology quickly through instruction and self-training... this includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... professional career projection......
Fluent language skills in english work location: mexico city or near we offer our perks & benefits are designed to help you grow... do not worry if you do not know a lot about workday yet... our dress code is no dress code... demonstrate the configurations through the iterative development of prototypes......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
• help in maintaining a clean and organized office environment... • support with scheduling and coordinating meetings and appointments... are you a motivated and organized individual looking to kickstart your career in a professional office environment? we are seeking a dynamic office assistant to join......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Our mission: to be the top google ads agency for lawyers worldwide, we need sharp, detail-oriented minds like yours to help us continue delivering exceptional results... what we need from you:attention to detail: accuracy is critical in our work... interested?start your application:provide your contact......
This is a rare opportunity to help shape an exciting business from the outset, working in a passionate, welcoming team with the chance to succeed in a growing market... it's a challenging role, balancing both commercial and experiential priorities, but get it right and it's one of the most rewarding......
