HELP DESK
Descripción de la oferta de empleo
AGENTE DE MESA DE AYUDA Requisitos Escolaridad.
Bachillerato terminado Experiencia mínima de 1 año como agente de mesa de ayuda (conocimiento en tecnología y/o soporte técnico) Funciones Actuar como primer punto de contacto para el servicio de atención a clientes (soporte básico) Gestionar la asignación y atención de tickets (programación de visitas para atención y diagnóstico, así como de instalación y/o desinstalación de equipos) Registro y seguimiento de tickets hasta su cierre y reporte correspondiente Verificar la información proporcionada por cada cliente para el seguimiento a cada incidencia Documentar e integrar expedientes para cada cliente Generar reportes de los tickes atendidos, así como de los que tienen otros estatus para buscar el cierre de cada uno Brindar la atención de todas las solicitudes que se reciben en Mesa de Ayuda en los distintos medios de contacto (correo, teléfono y portal Ofrecemos -Sueldo competitivo + Prestaciones de Ley -Horario de Lunes a Viernes -Zona.
Iztapalapa Nivel de educación deseada.
Media Superior Nivel de experiencia deseada.
Nivel Medio *
Detalles de la oferta
- Omni Printer
- 05/11/2024
- 03/02/2025
Empresa mexicana con presencia en mas de 30 paises , prestando servicios de soporte it contamos con personal capacitado para help desk de seguridad help desk soporte help desk respaldos ing... 000 mxn netos mensualesrequisitos del puesto 1+ años de experiencia con windows 10, mac os, android, aws, redes......
If you're a good, help desk, sous-chefs, lobby agents, accounting clerks, chef, waiters, house-persons, event coordinators, sales managers, bartenders, maintenance staff, banquet servers, stewards and house -keepers... requisitos del puestointerested persons are advised to forward their cv/resume via......
Híbrido we offer our perks & benefits are designed to help you grow... language classes! english, french, italian, spanish, german, portuguese, chinese, dutch and russian classes are available to keep practising your language skills... this role will need your skills in requirements analysis, workshop......
We offer our perks & benefits are designed to help you grow... language classes! english, french, italian, spanish, german, portuguese, chinese, dutch and russian classes are available to keep practising your language skills... web service-related topics (rest, json, soap, http, ssl, pgp, saml, oauth......
Fluent language skills in english work location: mexico city or near we offer our perks & benefits are designed to help you grow... description are you a digital enabler? join our multicultural and interdisciplinary quickly growing team of top it professionals across europe and latin america to participate......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
• help in maintaining a clean and organized office environment... • ability to learn quickly and adapt to new tasks... • excellent organizational abilities and attention to detail... • strong written and verbal communication skills... • perform general clerical tasks such as photocopying, scanning, and......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Our mission: to be the top google ads agency for lawyers worldwide, we need sharp, detail-oriented minds like yours to help us continue delivering exceptional results... our core values:no lying... about us:who we are: nobull marketing llc specializes in driving business development for us-based law......
This is a rare opportunity to help shape an exciting business from the outset, working in a passionate, welcoming team with the chance to succeed in a growing market... the customer success team is one of the most important teams in our business as they fuel our growth by ensuring customers have a first-class......
