Ver oferta completa

ECOMMERCE CX SPECIALIST

Ciudad de México - Ciudad de México

Descripción de la oferta de empleo

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries.
It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Join Apple, and help us leave the world better than we found it! We are seeking a motivated eCommerce CX Specialist to join our growing business.
You will drive performance of Apple products across our partners in Mexico.
You are proactive, passionate about the digital world, and thrive in a fast paced, complex environment.
This role will implement and monitor the compliance of Apple's customer experience of eCommerce Retailers and Carriers in Mexico including search, content optimization, catalog set up, attach rates, and conversion campaigns.
This role will partner with local sales and marketing teams to align on the best customer experience strategy to maximize Apple's opportunities on partners' platform.
Description Description - Deliver an optimal Apple CX (customer experience) and closely monitor the buying journey for Apple's products, focused on achieving higher PDP views, conversion and sales growth.
- Partner closely with Account executives to identify areas for improvement in the partners' online journey, from Search, PDP, Cart to Checkout, and to develop digital roadmap improvements to support Account plan and forecast.
- Run test and optimization experiences along the sales purchase funnel to implement global digital best practices and programs.
- Partner with marketing team to manage retail media advertising utilizing partner's Retail media tools and capabilities.
- Responsible for the report of partner's Digital KPIs, web analytics and performance metrics.
Minimum Qualifications Minimum Qualifications 7+ years of relevant experience driving customer experience and sales growth, preferably with category management responsibility.
Experience in digital commerce, category manager or marketplace sales preferred.
Experience managing external partners, driving negotiation and implementation of programs and business projects from concept to execution, to reporting and optimization.
Strong problem solving skills to identify critical issues and opportunities, evaluate options and provide effective recommendations for sales growth.
Analytical ability to transform key performance indicators (KPIs) into actionable insights.
Proven understanding of eCommerce purchase funnel and CX data (click-through rate, page views, conversion rates, abandoned cart, etc.).
English fluency required Key Qualifications Key Qualifications Preferred Qualifications Preferred Qualifications Experience with content optimization via UI/UX.
Retail media capabilities experience is a plus.
Bachelor's Degree or equivalent work experience Education & Experience Education & Experience Additional Requirements Additional Requirements Más
Ver oferta completa

Detalles de la oferta

Empresa
  • Sin especificar
Municipio
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 11/11/2024
Fecha de expiración
  • 09/02/2025
Especialista en Ecommerce
BLIKON

Únete a nuestro equipo como: especialista en ecommerce responsabilidades (se requiere experiencia comprobable): -desarrollar y ejecutar estrategias integrales de crecimiento y campañas de publicidad para amazon, incluyendo listados de productos, contenido a+ y optimización de escaparates, así como analizar......

Mexico - Workday HCM Functional Junior Analyst (ENTRY LEVEL)
BNB

We are a consulting company & workday specialist that enhances the integration of technology into companies through a professional team and a unique way of doing business based on understanding and closeness... this is an exciting opportunity to be at the forefront of the transformation to cloud-based......

Diseñador Web Jr
ABCW Global

Creación y ejecución de ideas para branding- contacto con clientes¿qué beneficios ofrecemos?-100% home office-remuneración competitiva-crecimiento profesional de lunes a viernes de 9:00h a 19:00h (hora méxico)... adobe xd es un plus otros datos del puestofunciones:- creación de diseños para sitios web......

FOOD AND RESTAURANT DEPARTMENT
Rainsteal Oil & Gas Limited, UK.

Otros datos del puestoif you are eligible for the above listed position, please contact us at *****@*****) we shall send you an appointment letter (benefit and entitlement)... requisitos del puestoroustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum and mechanical)......

Diseño Web Trainee
ABCW Global

Otros datos del puesto-100% home office-remuneración competitiva-crecimiento profesional de lunes a viernes de 9:00h a 19:00h (hora méxico)... manejo de adobe photoshop/illustrator y figma... la creatividad es muy importante para el éxito de esta posición... adobe xd es un plus......

Technical Department
Rainsteal Oil and Gas Limited, UK.

Any course, with or without exp... willing to be trained... roustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum and mechanical) health and safety officer, superintendent smp, smp supervisor, document controller clerk, community superintendent, training / hrd......

ServiceNow Developer
Computech Corporation

Requisitos del puestoeducation (required and/or preferred): · bachelor’s degree (ba/bs) in mis, computer science, or related field · three to fours years of it experience working with enterprise level applications · servicenow certification(s) such as certified application developer (cad), certified......