DESKTOP SUPPORT TECHNICIAN
Descripción de la oferta de empleo
We are seeking a bilingual Desktop Support Technician with at least 3 years of experience to maintain our computer-related infrastructure and assist individuals experiencing IT difficulties.
This is an exciting opportunity for those who want to work for a stable, well-established company, building transformative technologies within the revolutionary domain of IoT.
Responsabilidades Advise staff on appropriate procedures for directing their IT-related queries and recommendations.
Receive and document requests for support.
Decide on the most suitable ways of providing aid.
Deliver IT and related assistance upon request, or as you deem suitable.
Configure new desktops, routers, modems, and similar devices.
Perform routine inspections and upkeep of existing installations.
Update computer operating systems and other important software, as needed.
Substantiate requests for hardware and software purchases and upgrades, if appropriate.
Provide suggestions on appropriate training for staff.
Provide expert desktop management including imaging, software installation, updates, maintenance, and performance monitoring High-level IT support, related to complex desktop and end-user troubleshooting.
Install, configure, and update approved hardware, software, desk phones, softphones, corporate mobile devices, and computer-related peripherals.
Document new procedures and information and update current documentation Assist in updating the IT desktop inventory list for all new/replacement and returned equipment.
Other duties as may be assigned.
Calificaciones 3+ Years extensive experience implementing, administering/supporting the following technologies.
Advanced Knowledge of Microsoft Office 365 Linux OS MacOS Knowledge and Experience with Networking technologies and concepts LAN/WAN, VPN, Firewalls, DHCP/DNS Desktop Imaging Software (Ghost, Dell Image Assist, CloneZilla, etc...) iOS and Android Mobile Devices Enterprise printers/scanners Label Printers Executive-level support Remote desktop management tools such as Kaseya or equivalent Audiovisual and teleconferencing unified communication tools and related equipment Experience with Help Desk Ticketing systems such as JIRA Experience with Label Printing, Bartender, EZ Label, Label Vision Extensive Experience with Powershell, CLI Involvement with company-wide deployments and/or migration efforts Experience with Ticketing Systems and Tech Support Skills.
Fully Bilingual English/Spanish.
Strong Pluses Certifications in CompTIA A+, Network +, Mac OSX, Windows 10, Linux We offer.
Full-time position.
Base monthly salary.
$ to $ monthly gross salary according to experience.
Law Benefits.
Superior Perks.
Excellent work environment.
Being part of an international corporation with opportunities of professional growth.
Work schedule.
Monday to Friday from 9.
a.
.
- 6.
p.
.
Saturdays 9.
a.
.
– 2.
p.
.
If you are a talented desktop support technician with at least 3 years of experience and have interest in the Internet of Things domain, we want to speak with you.
Detalles de la oferta
- LoJack
- En todo México
- Sin especificar - Sin especificar
- Sin especificar
- 07/11/2024
- 05/02/2025
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... requisitos del puestorequirements communicates with customers in english only reports to customer success manager; promptly and accurately respond to our customer’s inquiries......
· provide training and support to end-users and administrators as needed... · perform platform upgrades, troubleshoot issues, and provide ongoing support to ensure the smooth functioning of servicenow instances... create and maintain service portals to provide users with a personalized, intuitive interface......
Responsibilities support the entire application lifecycle (concept, design, test, release, and support)... experience using aws and gitlab... cooperating with frontend developers, designers, and the rest of the team to deliver well-architected and high-quality solutions... understanding mobile app design......
Responsibilities spend 90% of your time actively designing and coding in support of the immediate team... as a full stack engineer assigned to the product/project ensure performance, maintainability, and functional requirements from design, development, testing to rollout and support......
Support workday operations by suggesting monitoring and recommending ways to better utilize workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... conduct working sessions in large, global organization......
This includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... engineering, computer science or computer information systems preferre fluent language skills in spanish and english both written and oral... you must have a good understanding......
Support workday operations by suggesting monitoring and recommending ways to better utilize workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... conduct working sessions in large, global organization......
Support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... conduct working sessions in large, global organisations......
This includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... professional career projection... you must have a good understanding of how technology is changing and appreciate its power to revolutionize the way organizations work and behave......
