DESKTOP SUPPORT ASSOCIATE-HELPDESK
Descripción de la oferta de empleo
If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.
NTT DATA, Inc.
currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.
Location.
Guadalajara, Jalisco.
Mexico.
Requirements.
• Availability to work 45 hours per week • Interest in working on Afternoon/Night shifts • Advanced English • Looking to work in IT Environment • 6 months of experience in Customer Service We Offer.
• Competitive salary • Grocery Tickets - 12% of base salary • 30 days of Christmas bonus • 10 days of vacations • 50% Vacation bonus • Savings Funds • 5 personal days per year • Medical insurance (You and your family) • Life insurance • Dental Insurance • Discounts with selected Optics • Opportunity to grow in the company Activities • General L1 support for hardware and MS Office packages • Advance technical support for in-house applications and developments • Answer technical support calls providing and escalating to other support groups • Provide support based on email generated requests or reports • Document troubleshooting steps and detailed description of the customer incidents and requests • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
Detalles de la oferta
- Sin especificar
- En todo México
- Sin especificar - Sin especificar
- 19/09/2024
- 18/12/2024
The associate will also support broader creative, storytelling, branding, and thought leadership projects in these regions, focusing on the following thematic areas: climate innovation & adaptation, economic mobility, and equitable access to essential services... support tracking of global communications......
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
Responsible for providing technical support and expertise to customers utilizing the azure machine learning platform... job title : azure machine learning – technical support engineer location : guadalajara city, mexico – initially remote job type : fulltime job description:: knowledge with azure machine......
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... requisitos del puestorequirements communicates with customers in english only reports to customer success manager; promptly and accurately respond to our customer’s inquiries......
· responsible for providing technical support and expertise to customers utilizing the azure machine learning platform... role - data scientist with azure machine learning – technical support engineer location: guadalajara, mexico (remote) skills: · knowledge with azure machine learning and how it works......
Responsible for providing technical support and expertise to customers utilizing the azure machine learning platform... job title: azure machine learning – technical support engineer location: guadalajara, mx (remote to start with) duration: long-term skills : knowledge with azure machine learning......
Gather data and analyze information to support decision-making processes and strategic planning... as the chairman’s executive assistant, you will provide high level support and coordination with our executive office teams... handle sensitive information and maintain a high level of confidentiality and......
· provide training and support to end-users and administrators as needed... · perform platform upgrades, troubleshoot issues, and provide ongoing support to ensure the smooth functioning of servicenow instances... collaborate with stakeholders to gather requirements and translate them into technical......
Responsibilities support the entire application lifecycle (concept, design, test, release, and support)... we lead with respect and honesty: - we build trust through transparency... the sonatafy mission our primary focus is helping innovative companies bring their ideas to life through exceptional nearshore......
Responsibilities spend 90% of your time actively designing and coding in support of the immediate team... as a full stack engineer assigned to the product/project ensure performance, maintainability, and functional requirements from design, development, testing to rollout and support......
