CUSTOMER SUPPORT SENIOR FINANCIAL ANALYST

Customer Support Senior Financial Analyst Description - Job Summary • This role is responsible for leading and providing expertise to project teams, participating in cross-functional initiatives, and guiding process improvements and policy establishment.
The role collaborates with business leaders to influence strategic decision-making and conducts complex financial analysis to achieve objectives effectively.
The role also represents the business unit and the organization as needed, builds productive relationships, and mentors lower-level employees.
Responsibilities • Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives.
• Acts as an expert providing direction and guidance to process improvements and establishing policies.
• Collaborates with business leaders to guide and influence strategic decision-making within a broad scope.
• Performs complex and occasionally highly complex financial analysis for a financial function or business, utilizing strong business understanding to achieve objectives effectively.
• Leads and drives business initiatives, overseeing analysts across multiple sub-functions within finance.
• Forecasts financial results within a broad scope and identifies opportunities for process improvement and policy development, actively engaging in their design and implementation.
• Represents the business unit during cross-regional or cross-functional planning processes.
• Represents the organization to external customers and clients.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.
Education & Experience Recommended • Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in financial management, internal audit, accounting, or a related field.
Preferred Certifications • Certified Public Accountant (CPA) • Certified Financial Analyst (CFA) Knowledge & Skills • Accounting • Auditing • Automation • Corporate Finance • Data Analysis • Economics • Finance • Financial Analysis • Financial Modeling • Financial Planning • Financial Services • Financial Statements • Generally Accepted Accounting Principles • Internal Controls • Investments • Key Performance Indicators (KPIs) • Process Improvement • Profit And Loss (P&L) Management • SAP Applications • Variance Analysis Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity • Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer • This job description describes the general nature and level of work performed in this role.
It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc.
These may be subject to change and additional functions may be assigned as needed by management.
Job - Finance Schedule - Full time Shift - No shift premium (Mexico) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc.
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