CUSTOMER SUPPORT ASSOCIATE I
Descripción de la oferta de empleo
Customer Support Associate I Job Description.
Fortune 133 company with employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.
We’re looking to hire a Customer Support Associate to join our team in Guadalajara, MX.
What You’ll Be Doing.
Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Order entry & maintenance, managing inbound customer order forms, filing, set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
Support sales team with direct customer contact, which includes coordinating reports, providing first point of escalation after initial set of expedites, etc.
Work closely with Asset team to process orders for customers and resolve issues for the customer in a timely manner.
What We're Looking For.
Typically requires a 3-year degree and 2–4 years of experience or High school graduate with equivalent related experience.
1–3 years of customer service experience in a similar field.
Intermediate knowledge of Microsoft Excel.
Ability to communicate fluently in English.
Work Arrangement.
Hybrid.
3 days in office/2 days work from home What's In It For You.
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus 40% vacation premium 12 vacation days plus 2 floating days Vision and Dental Assistance Life Insurance Healthcare Insurance 10% Food/Pantry Vouchers Restaurant Vouchers 13% Savings Fund Access to Arrow’s Employee Discount Program Growth Opportunities, and more! Apply now! #LI-HN1 Annual Hiring Range/Hourly Rate.
$ MXN Monthly Annual Hiring Range/Hourly Rate.
$ MXN Monthly Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location.
MX-JAL-Tlaquepaque, Mexico (HPE Guad office) Time Type.
Full time Job Category.
Business Support EEO Statement.
Please be sure to include all work history on your resume including.
temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer.
All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin.
(EEO policy Mexico)
Detalles de la oferta
- Sin especificar
- Sin especificar
- 05/11/2024
- 03/02/2025
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... resolve complaints and customer problems in an efficient, professional and friendly manner... placing new order/volume orders, handling existing orders, returns/replacements......
I am thrinadh, i work as a technical lead recruiter for cliecon solutions inc... drive the communication with the customer to ensure the customer has confidence on problem resolution define and understand the customer issue by creating adequate reproduction scenarios... act as the l2/l3 (level-2/level-3)......
With calls experts this is not just a job, this is a real career! we are looking for a customer service agent to process inbound and outbound calls remotely... customer service agent - work from home, full-time only calls experts is a global contact center solution provider with 15+ years of experience......
Estamos contaratndoagentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de vacaciones......
Estamos contaratndo agentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de......
Estamos contaratndoagentes telefonicos bilingües para customer service/upsales dando servicio a los clientes de uno de los antivirus más importantes del mundo ofrecemos: salario base de $15,000/mes antes de impuestos vales de despensa por $1069... 00/mes seguro de gastos medicos menores 15 dias de vacaciones......
Importante empresa que brinda soluciones de etiquetado para marcas y empresas, esta en búsqueda de tu talento como bilingual customer service: principales actividades: asistir en el proceso en el cual un trader o un cliente ingresa los detalles de una orden de compra mantenimiento de registros y seguimientos......
¿te gustaría ser parte de este equipo? nuestra customer development coordinator es la encargada de la atención y retención de clientes para méxico, colombia y usa... requisitos del puesto- egresada en comunicación social, administración, marketing o afín- experiencia en atención al cliente de al menos......
Praat escuela de vuelo sc requiere personal técnico aeronáutico para su base ubicada en aeropuerto intercontinental de querétaro técnicos en mantenimiento clase i técnicos en mantenimiento clase il, electrónica/laministería favor de enviar cv indicando que se cuenta con certificados, examen médico y......
Campaña de customer service para una empresa de telefonia muy importante de estados unidos... requieres: 18 años en adelante inglés avanzado conversacional preparatoria terminada 1 año de experiencia en call center radicar en zona metropolitana de monterrey ofrecemos: sueldo de $18,000 base + bonos......
