CUSTOMER SUCCESS ACCOUNT MANAGER
Descripción de la oferta de empleo
Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
he Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
nternational Customer Success Unit(iCSU) bring scale, agility, and cross-solution coverage to our largest, most strategic Global Account customers in their international downstream locations outside of headquarters.
Our goal is to drive a globally coordinated customer experience that delivers consumption growth with greater agility via an established team of resources operating in key markets all over the world.
We bring a seamless customer experience that crosses functional and geographic boundaries, empowering customers to realize the business value of their investments in our technology enabling global execution of our customer's digital transformation strategies.
re you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms.
By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.
This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
his role is flexible in that you can work up to 80% from home.
icrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Detalles de la oferta
- Sin especificar
- En todo México
- Sin especificar - Sin especificar
- 08/10/2024
- 06/01/2025
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