CUSTOMER SERVICE LEAD I3 P L
Descripción de la oferta de empleo
This is a fulltime role for a Customer Service Lead at Integrated 3PL in the San Diego Metropolitan Area or Tijuana Baja California area.
The Customer Service Lead is our founding member for customer support.
Tasked with overseeing daily customer support and operational support tasks, high customer satisfaction levels, and effective phone written etiquette.
Responsibilities include resolving customer service tickets working cross function support with all departments to elevating the customer journey pre and post sale. it is not a call center
Qualifications
Customer Support, Customer Satisfaction, and Phone Email Etiquette skills
Experience in Customer Service and Customer Experience enhancement
Strong communication and interpersonal abilities
Ability to prioritize to resolve customer concerns and multitask effectively
Attention to detail and problemsolving skills
Knowledge of CRM systems and WMS systems.
A background in logistics, ecommerce, or supply chain management is a plus.
Valid passport and VISA.
EducationExperience
Bachelors degree in Business Administration or related field
English fluency required
Strong excel, word and solution driven presentations required, QBR experience a plus.
Previous customer service or call center experience required.
CTPAT understanding
Work environment both office and on the floor operations, with flexibility to delve into different departments offices within the group as required.
Tijuana Baja California Resident.
Bolsa de trabajo México ofrecemos puesto de Customer Service Lead I3 P L para el sector de Almacen Logistica Transporte en la empresa OFITEMP de Tijuana. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- OFITEMP
- 27/10/2024
- 25/01/2025
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical insurance base salary $15,000mxn prestaciones de ley y superiores: imss, infonavit, (15 días de vacaciones desde el primer año)......
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