CUSTOMER QUALITY ENGINEER

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better.
Innovation, inclusivity and teamwork are a part of our DNA.
When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
Position Summary.
Manage and ensure corrective and preventive actions are implemented for the Customer's complaints.
Responsible for improving the overall quality performance of the product we deliver to our customers.
Compliance with QRO pathway matrix, Quality management system BMS and QMS, IATF , ISO and ESDS as well as customer specific requirements.
Job Responsibilities.
Ensure root cause analysis and implementation of corrective action for 0KM concerns (mass production).
Responsible for maintaining and continual improvement activities to enhance the quality system.
Support the Quality Inspectors, Technicians and Engineers to ensure that products and processes comply with the relevant requirements of the quality management system.
Preparation of QA reports.
Development of Control Plans and ensure handover for Control Plan maintenance.
PPAP submission process and provide customer feedback for approval.
Compliance with customer specific requirements.
Other activities as required by the Sr.
Customer Quality Engineer.
Manage containment actions for 0Km concerns and quality proactive notifications (including customer sorting & Quality Alerts).
Manage additional controls with Engineering and Operations to ensure quality products during SOP + 90 days (Safe Launch Plan).
Execute IPSO Audit to ensure transfer to production of new products are in accordance with approved data.
Manage quality RMA process, review, and confirm customer deductions due to 0Km concerns (mass production).
Basic Qualifications.
Electronic or Mechatronic Engineering Degree 3 years of prior experience as Quality Assurance Engineer and 2 years of prior experience in industrial product manufacturing environment Preferred.
Experience working with FORD customer (customer portal) English 90% Knowledge of Quality Systems (IATF , ISO ) Control Plan knowledge PPAP knowledge MSA Measurement System Analysis Statistical Process Control (SPC) 8Ds 5 Why’s VDA Integrity Innovation Inclusion Teamwork & Respect Excellence Preferred Qualifications.
Leadership Change Orientation.
Collaboration.
Judgment.
Result Driven.
Communication Skills (Oral and Written) Able to plan and organize Social and group skills Analytical.
Problem solving skills.
Computer knowledge (Auto cad, Office.
Word, Excel, Power Point, SAP, etc.).
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About HARMAN International HARMAN (harman.
om) designs and engineers connected products and solutions for consumers, automakers, and enterprises worldwide, including audio, visual and infotainment systems; enterprise automation solutions; and software services.
With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson ® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world.
HARMAN also is a technology and integration services leader for the Automotive, Mobile, Telecommunications and Enterprise markets.
More than 25 million automobiles on the road today are equipped with HARMAN audio and infotainment systems.
The Company's software solutions power billions of mobile devices and systems that are connected, integrated, personalized, adaptive and secure across all platforms, from the work and home to car and mobile.
HARMAN has a workforce of approximately people across the Americas, Europe, and Asia.
In March , HARMAN became a wholly-owned subsidiary of Samsung Electronics.
HARMAN is an Equal Opportunity, Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.
HARMAN offers a great work environment, brilliant career opportunities, professional training and competitive compensation.
Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! DO NOT apply on this page.
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