CUSTOMER ANALYST
Descripción de la oferta de empleo
Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments.
production capacity and update compliance rate) Analyze Customer Demand to detect variations (Increases & Decreases) Make plans production according to customer requirements.
Ensure customer shipments in order to meet delivery dates solicited.
Check that customer demand is loaded correctly in SAP system.
What you need.
Engineering, International Business, Finance or Administration Degree.
3+ year of related experience for Analyst.
3-5 years of related experience for Services.
Experience in the automotive industry preferably.
Knowledge of ISO / TS and ISO English 80% Customer specific requirements (applicable) Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
•Ensure customer shipments in order to meet delivery dates solicited.
•Check that customer demand is loaded correctly in SAP system.
•Develop and implement initiatives to improve customer services •Analyze and summarize customers issues in order to prepare appropriate soluctions/clarifications to responds to customers Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
•Ensure customer shipments in order to meet delivery dates solicited.
•Check that customer demand is loaded correctly in SAP system.
•Develop and implement initiatives to improve customer services •Analyze and summarize customers issues in order to prepare appropriate soluctions/clarifications to responds to customers Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
•Ensure customer shipments in order to meet delivery dates solicited.
•Check that customer demand is loaded correctly in SAP system.
•Develop and implement initiatives to improve customer services Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
Descripción de puesto What You Will Do •Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate) •Analyze Customer Demand to detect variations (Increases & Decreases) •Make plans production according to customer requirements.
Puesto.
Call Center - Agentes
Detalles de la oferta
- HARMAN DE MEXICO*-
- En todo México
- Sin especificar - Sin especificar
- Sin especificar
- 30/10/2024
- 28/01/2025
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