COLLECTIONS ASSOCIATE II

Position.
Collections Associate II Job Description.
What You’ll Be Doing.
Collects to terms— may need to elevate cash flow problems according to management reporting structure.
Take appropriate action such as credit hold; ability to work independently done with little or no guidance.
A/R disputes—works with customer to determine reason(s) for non-payment of invoices and queries the specific invoice(s) for action by the; works on disputes that have been researched and collects outstanding balance if applicable.
Credit—A/R exposure, facilitating sales and managing risk by reviewing order release and customer master file; releasing orders as appropriate; setting limit or order release based on research; elevating to field sales and credit manager as necessary.
Identify bad debt and set reserve.
Process improvement—identify root causes, recommend and implementing solutions.
Establish/update best collection practices.
Acts as a technical specialist on certain types of transactions and provides guidance and assistance to sales and customers.
Demonstrate independent thinking and work with little or no direction.
May need guidance or approval on highly complex issues.
What We Are Looking For.
Demonstrable experience in Collections B2B, at least 3 years Degree in Economic/Administrative areas.
Supports large global customers.
Strong MS Excel experience and attention to detail Excellent verbal and written communication; must be fluent in English Ability to solve problems, take decisions and completes work with a limited degree of supervision.
Likely to act as an informal resource for colleagues with less experience.
Even better if you have.
Related certification in finance/business.
What’s In It For You.
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus Hiring Bonus 40% vacation premium 12 vacation days plus 2 Floating days, sick days and holidays Vision and Dental Assistance Life Insurance Healthcare Insurance 10% Food/Pantry Vouchers Restaurant Vouchers 13% Savings Fund Tuition reimbursement Growth Opportunities, and more! #LI-CS1 #LI-Hybrid Annual Hiring Range/Hourly Rate.
$ MXN Monthly Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location.
MX-JAL-Tlaquepaque, Mexico (HPE Guad office) Time Type.
Full time Job Category.
Accounting/Finance EEO Statement.
Please be sure to include all work history on your resume including.
temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer.
All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin.
(EEO policy Mexico)