BILINGUAL CUSTOMER SERVICE AGENT
Descripción de la oferta de empleo
The candidate will verify balances when cases settle and ensure accuracy in confirming payments with providers.
Responsabilities The role involves extensive communication with medical providers, including frequent phone calls to follow up on and collect medical records and bills, supporting the legal team (paralegals, attorneys) by sending out letters and retrieving information from medical retrieval sites.
The candidate will verify balances when cases settle and ensure accuracy in confirming payments with providers.
Key tasks include assembling demand packages or settlement proposals, often organizing large PDFs (up to 300 pages) to ensure easy navigation for insurance adjusters.
Strong organization, multitasking abilities, and attention to detail are essential.
Candidate doesn´t need too much experience since they´ll provide a 3-month training.
Customer service exp is a plus Skills and qualifications.
Hard and soft skills.
Must be tech savvy in general for using Microsoft Suite and have basic PDF editor skills but will be trained on Smart Advocate as their case management software.
- There are no experience or professional requirements, however, customer service experience or a hospitality industry background would be a plus.
- Candidates will mainly be chosen based on attitude, personality, a good work ethic, honesty and dedication Nivel de educación deseada.
Media Superior Nivel de experiencia deseada.
Nivel Inicial *
Detalles de la oferta
- SOLVO GLOBAL
- 13/12/2024
- 13/03/2025
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
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