BILINGUAL AGENT CROSS SALESUPGRADES
Descripción de la oferta de empleo
What youll do
Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.
Applying customer relationship andor sales techniques to recommend andor sell a variety of ATT products or services to meet customers needs.
Provide customer service billing support, solve any issue related with a customers account.
Adding new lines or services to accounts to help customers business grow
Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customers needs beyond just the resolution of the issue.
Find a personalized solution that fits each customer. Make a recommendation rate plan, how to reduce data usage, promotion etc.. Use your resources to ensure complete resolution.
Products offered, Telephone Services, hotspots and device that connects with a network, also able to offer DIRECTV, Internet, programs and different type of systems for businesses.
Type of sales Upgrades, package change, adding new services, plan change
What youll bring
Advanced English fluency to engage with US based English speakers.
Experience using a personal computer and Microsoft Office products is a must
1 year of sales experience. Or excellent communications skills.
Ability to trainwork 5 days 40 hours during operation hours 2 days off per week. Our center operates from 700 am to 630 pm CST, Monday to Saturday considering Daylight Saving Time Holidays. Your 1st day off is Sunday the 2nd day off is assigned to you by your Manager.
Offering unmatched service is rewarding in many ways, starting with an enhanced salary.
Monthly Base Salary MXN18,566.66 before Taxes
Average monthly bonus of MXN 8,000, when you meet your sales and service targets
Monthly Grocery vouchers MXN 1,519 every 14 days
Monthly Restaurant vouchers MXN 1,216 every 14 days
In addition to competitive pay, an innovative workspace and career growth potential, as an employee of ATT youll be eligible for additional perks
Life Insurance
15 days of Christmas Bonus
Vacation days, plus three personal days, onsite medical and more.
50 discount on five lines of ATT Wireless service.
Paid training starting from the first day.
Bolsa de trabajo México ofrecemos puesto de Bilingual Agent para el sector de CallCenter Telemercadeo en la empresa Randstad México de Naucalpan de Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Randstad México
- En todo México
- Sin especificar - Sin especificar
- 18566$ - 18566$
- 06/12/2024
- 06/03/2025
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