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BIGDATA SUPPORT ENGINEER

Ojuelos de Jalisco - Jalisco

Descripción de la oferta de empleo

Responsibilities Provide support to customers using Cloud Platform products, solutions and APIs, including Big Data and related services Provide technical assistance and support as part of a global 24x7-support organization Work closely with engineers and product managers to improve the product and make our customers successful Change requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management Provide technical and developer support to customers using Cloud Platform products, solutions and APIs Follow notification and escalation procedures Follow standards for communications with business involving operational issues Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions Work closely with internal support teams to improve cloud products at a senior level Requirements 2+ years of experience involved with projects where big amounts of data processing are imperative Experience working with at least one Big Data technology (Hadoop, MapReduce, HDFS…) Knowledge on NoSQL databases and big data querying tools like Pig, Hive, Impala Good understanding on distributed computing principles Proficient in at least one programming language (Java, Python) Experience troubleshooting and solving complex technical problems Familiarity with web protocols (HTTP, TLS/SSL etc.) Upper-Intermediate/Advanced English level (B2/C1) Understanding of cloud environments
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Detalles de la oferta

Empresa
  • EPAM Systems
Municipio
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 30/09/2024
Fecha de expiración
  • 29/12/2024
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