APPLICATION SUPPORT ANALYST - DATA SUPPORT

About the Role.
Grade Level (for internal use).
09 Application Support Analyst - Data Support | S&P Dow Jones Indices We are seeking an Application Support Analyst - Data Support to be a key player in the implementation and support of our Global Index Data Platform that supports our major headline indices like S&P 500, Dow Jones Industrial Averages & also the co-branded indices with our exchange partners such as S&P/BMV, S&P/TSX, S&P/ASX, S&P/NZX, S&P/BSE, etc.
The technologist will work effectively to undertake the production support for our Index calculation platforms.
The candidate should be a delivery-focused person who is familiar with Market Data such as Equity, Commodities, Forex, Futures, and Options asset classes.
Our SPDJI team’s structure will allow you to be exposed to and can provide the opportunities to build your skills across functions within technology.
Responsibilities.
Manage daily production support for the index calculation platforms.
Monitoring of daily data load jobs Respond to critical production issues and provide immediate workarounds to maintain business continuity.
Interact with business operations to provide day-to-day data & technical support.
Analyze production issues, report defects, and collaborate with application development team for resolution.
Escalate critical or non-resolvable issues to the next level and provide ETA to customers.
Support the application code deployments and infrastructure maintenances.
Maintain support procedures & run-books, system checkout tasks, escalation contacts.
Qualifications.
Bachelor’s degree in computer science, Information Systems or Engineering is required.
Candidates with minimum 1-3 years of technology experience would be preferred.
Experience in Database programming languages, SQL, PL/SQL Mongo DB, are required.
Experience in writing Unix Shell scripts is required.
Experience or knowledge of AWS services like ECS, EKS, S3, Cloud front etc.
would be a plus.
Experience with Microsoft SQL Server would be plus Experience with Python - optional Excellent communication skills are essential, with strong verbal and writing proficiencies in English.
Experience or knowledge of orchestration tools like Jenkins would be a plus.
Location.
Hybrid (2-3 days on site) Santa Fe, CDMX Note.
Send your resume in English About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum.
By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction.
We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®.
More assets are invested in products based upon our indices than any other index provider in the world.
With over USD 7.
trillion in passively managed assets linked to our indices and over USD 11.
trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE.
SPGI).
S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.
pglobal.
om/spdji.
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Flexible Downtime.
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om/benefit-summaries Diversity, Equity, and Inclusion at S&P Global.
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It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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and your request will be forwarded to the appropriate person.
US Candidates Only.
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ov/ofccp/regs/compliance/posters/pdf/eeopost.
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----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH - Middle Professional Tier I (EEO Job Group) S&P Global delivers essential intelligence that powers decision making.
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As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.