AGENTE TELEFÓNICO BILINGE 20K BASE SALARY CROSS SALES AND UPGRADES
Descripción de la oferta de empleo
Join Us On Site as a Sales Agent from Monday to Friday
Be part of our team to provide customer service and billing support, solving any issues related to a customers account. Youll also have the opportunity to add new lines or services to help our customers businesses grow.
What youll do
Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience.
Applying customer relationship andor sales techniques to recommend andor sell a variety of ATT products or services to meet customers needs.
Provide customer service billing support, solve any issue related with a customers account.
Adding new lines or services to accounts to help customers business grow
Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customers needs beyond just the resolution of the issue.
Find a personalized solution that fits each customer. Make a recommendation rate plan, how to reduce data usage, promotion etc.. Use your resources to ensure complete resolution.
Products offered, Telephone Services, hotspots and device that connects with a network, also able to offer DIRECTV, Internet, programs and different type of systems for businesses.
Type of sales Upgrades, package change, adding new services, plan change
Requirements
Advanced English Fluency to engage with U.S. customers
Experience using a personal computer and Microsoft Office products is a must
1 year of sales experience. Mandatory.
Ability to trainwork 5 days 40 hours during operation hours 2 resting days per week. Our center operates from 700 am to 630 pm CST, Monday to Friday considering Daylight Saving Time Holidays
We offer
Monthly Base Salary MXN20,775 before Taxes
Average monthly bonus of MXN 8,000, when you meet your sales and service targets
Monthly Grocery vouchers MXN 1,519 every 14 days
Monthly Restaurant vouchers MXN 1,216 every 14 days
This is NOT a Work from Home role, you will be required to work in our offices 100 of the time.
Schedules are based on performance, seniority, and the operating hours of your site.
Bolsa de trabajo México ofrecemos puesto de Agente telefónico bilinge 20K base salary para el sector de CallCenter Telemercadeo en la empresa Randstad México de Naucalpan de Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Randstad México
- En todo México
- Sin especificar - Sin especificar
- 20775$ - 20775$
- 25/12/2024
- 25/03/2025
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