ACCOUNT MANAGER

About the Role** The Account Manager position is a fantastic opportunity to showcase your relationship-building and sales skills as the go-to contact for our top restaurant partners! In this role, you'll focus on Small-to-Medium Sized Business (SMB) post-sales, driving growth by upselling marketing products, ensuring high operational quality, and securing long-term partnerships.
Account Managers play a key role in helping our partners succeed on our platform and consulting them on growth opportunities! **What You'll Do** - Manage a portfolio of Uber Eats restaurant partners, helping them thrive on our platform - Build and maintain strong communication with merchant partners through email, phone, and in-person meetings - Upsell marketing products like ads and promotions to boost merchant success - Standardize best practices in merchant success and refine processes within your territory - Collaborate with Operations and Sales teams to address merchant questions, issues, and relationship management - Track and review merchant KPIs and OKRs to understand performance, identify challenges, and spot new opportunities - Share insights to foster a results-focused mindset within the team - Provide hands-on support in vendor management, training, and introducing new features or products to merchants - Represent Uber Eats’ mission, brand, and product with pride! **What You'll Need** - 3+ years in sales, account management, operations, or a related field - Proficiency with data tools like Excel, Google Sheets, Tableau, or Python **Preferred Qualifications** - Ability to make commercial data accessible for merchant partners through charts, visuals, and storytelling - Proven experience upselling promotional products and ads - Excellent communication skills and critical thinking abilities - Expertise in cold-calling and outreach strategies - Background in e-commerce or marketplace environments - Strong attention to detail and a commitment to excellence Ready to be a crucial part of Uber Eats' success and help our restaurant partners grow? Join us! ![GPTW_small_(2)](https://uber.
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om/icims2/servlet/icims2?module=AppInert&action=download&id=&hashed=) We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to [](mailto:).