TRABAJO SERVICENOW MONTERREY, NUEVO LEÓN

Net, css3 experience configuring in servicenow instances desired any servicenow certification(s) desired soft skills ability to effectively assess customer needs...

Record support incidents and requests in the servicenow management system, monitor and manage the service desk ticket queue and document solutions using our knowledge...

It engineering academic background experienced on it projects development skills it infrastructure background (servers / network) servicenow cmdb / service mapping...

Advanced understanding of it service management tools, servicenow knowledge of the latest security and privacy legislation, regulations, advisories, alerts and vulnerabilities...

Demonstrated strong knowledge of: enterprise integration patterns service oriented and microservices architecture patterns deploying, configuring and testing services...

Familiarity with servicenow and cogito admin is a plus...  mexico (monterey) location only... the hire has to work from our monterey office and not remote 6 years...

Ensure that all security events and incidents (internal / external) are logged into servicenow and regularly updated and closed within the set slas qualifications...