TRABAJO CUSTOMER SERVICE GREAT SCHEDULES MONTERREY, NUEVO LEÓN

customer service: respond to customer queries and requests... bilingual customer service agent (home office available) no prior experience required...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

Strong customer facing skills and communication skills (verbal and written)... 6-10 years of relevant industry background with demonstrable experience in enterprise...

Where applicable, maintain the internal testing, runner, and shared customer environments required for testing services... our intelligent, end-to-end platform enables...

What you'll do: · provide functional and/or technical support for service request, incidents, changes or problems that affects by solution and implicate an impact...

customer relationship management • responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication...

Excellent customer service skills... · facilitate customer calls, emails, and updates while providing best in class customer service · conduct chr systems trainings...