TRABAJO TECHNICAL SERVICE MANAGER MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

Customer service manager who we are american international group, inc... customer service manager has the responsibility of delivering and materializing the product...

Possesses strong hands-on technical experience... collaborate with engineering, product, and customer service teams to address technical challenges and maintain...

Meet or exceed client service expectations for assigned inbound requests... report on status of accounts to local manager and producing office...

Along with the technical abilities for the job, efficient teamwork capacity and proactivity... the customer service team collaborates with the company to support...

·experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement... provides timely service throughout...

Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality... maintain accurate and updated files for all accounts in accordance...

Ability to assist with technical training to team claim handlers as required... with distribution teams to attend technical advisories to brokers if it´s necessary...

technical skills and expertise completed higher education... • ensure compliance with service level agreements and volume, accuracy, and quality metrics...

technical skills and expertise completed higher education... • ensure compliance with service level agreements and volume, accuracy and quality metrics...

technical skills and expertise bachelor's degree in finance, administration, international trade, engineering, actuary, economy or similar... comply with budget...

• coordinate internal supporting functions to service clients’ needs seamlessly from the customer experience... what we’re looking for: • more of 4 years of experience...

Proficient in using power bi, ms office, advance excel (macros) – a must; access, data mining crm software experience financial insurance analysis related to collections...

What we’re looking for: adequate specialist knowledge (lob) in technical claims matters as listed below: 1... experience in effectively following up on technical...