TRABAJO TECHNICAL OPERATIONAL SUPPORT LEVEL MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

Possesses strong hands-on technical experience... engineering-led approach to resolving operational issues... hand on support experience from previous roles...

Duties: this role handles the most complex accounts and provides technical guidance to the other junior support staff... this position is part of the uw support...

Ensure appropriate support is provided to legal, vendor services, quality assurance, and other support groups... strong background in operational management and...

In december was achieved 93% in service level and 2% in abandoned calls with calls handled... languages: english (b2/c1 level – writing and reading) learning disposition...

technical skills and expertise office package: intermediate or advance level of excel, word, outlook... attend internal and external clients which requires uw support...

Provide technical and administrative support to multinational issuing office specialist and producing offices... role summary provides local technical and administrative...

Determines and timely sets appropriate reserves within authority level... demonstrate a basic standard of technical claims competence for handling moderate to lower...

technical skills and expertise completed higher education... • ensure compliance with service level agreements and volume, accuracy and quality metrics...

technical skills and expertise completed higher education... • ensure compliance with service level agreements and volume, accuracy, and quality metrics...

Additionally, this role analyzes data and provides insights to support strategic decision making and drive operational improvements... streamline and optimize operational...

Along with the technical abilities for the job, efficient teamwork capacity and proactivity... 10% support in the area of general care, providing the necessary information...

Advanced english level... support all relevant functions in creating and communicating gap closing scenarios... your role: strong focus on data analytics activities...

What we’re looking for: adequate specialist knowledge (lob) in technical claims matters as listed below: 1... experience in effectively following up on technical...