TRABAJO REGIONAL SERVICE DELIVERY MANAGER MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

Customer service manager who we are american international group, inc... customer service manager has the responsibility of delivering and materializing the product...

Develop strategies to improve service quality, reduce resolution times, and enhance customer satisfaction... key responsibilities: lead and manage l1/l2 support...

Provide up to date knowledge delivery... meet or exceed client service expectations for assigned inbound requests... report on status of accounts to local manager...

Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality... maintain accurate and updated files for all accounts in accordance...

Work with the gl accounting lead and the local reporting manager in preparing key deliverables for the business and for the external stakeholders as requested by...